Brianna Lambert
North Vancouver,BC
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Deli Shift Manager / Store Cashier
Meridian Farm Market
10.2018 - 09.2023
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices
- Took special orders for event catering and party trays, assisting customers by recommending additional items
- Prepared over 40 sandwiches daily, as well as different types of salads and other deli items according to recipes
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Performed managerial store opening and closing duties, including counting cash drawers, managing daily inventory, as well as motivating and assisting crew members to work efficiently and have the store opened or closed in the allotted time.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Deli Clerk
Save On Foods
12.2017 - 03.2018
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Capilano University
North Vancouver, BC2025
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Opening and closing procedures
- Energetic and Enthusiastic
- Accurate money handling
- Handling Customer Complaints
- Staff Training and Onboarding
Certification
- First Aid Level 1
March 2023 - March 2026
- Food Safe Level 1
February 2023 - February 2028
Timeline
Deli Shift Manager / Store Cashier
Meridian Farm Market
10.2018 - 09.2023
Deli Clerk
Save On Foods
12.2017 - 03.2018
Capilano University
- First Aid Level 1
March 2023 - March 2026
- Food Safe Level 1
February 2023 - February 2028
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