Brianna Johnson
San Diego
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
2
2
years of professional experience
Work History
Sales Associate
Five Below
Poway
03.2025 - Current
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals and enhance customer experience.
- Resolved customer inquiries and complaints with professionalism and empathy.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Worked with fellow sales team members to achieve group targets.
Host
Red Robin
Escondido
02.2024 - 04.2025
- Greeted guests warmly upon arrival to create a welcoming atmosphere.
- Managed reservation system to ensure accurate seating arrangements.
- Provided menus and explained daily specials to enhance guest experience.
- Maintained cleanliness and organization of the host station at all times.
- Handled guest inquiries and resolved minor issues promptly and courteously.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Managed incoming calls during busy shifts.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
Education
High School Diploma -
Mount Carmel High School
San Diego06-2024
Some College (No Degree) - Political Science
San Diego Miramar College
San Diego, CASkills
- Communication skills
- Team collaboration
- Time management
- Product knowledge
- Conflict resolution
- Guest services
- Active listening
- Problem solving
- Building rapport
Timeline
Sales Associate
Five Below
03.2025 - Current
Host
Red Robin
02.2024 - 04.2025
High School Diploma -
Mount Carmel High School
Some College (No Degree) - Political Science
San Diego Miramar College