Leila Burton
Edmonton,AB
Summary
Dedicated customer service professional with a proven ability to enhance guest experiences in fast-paced environments. Successfully facilitates seamless communication between team members, ensuring efficient order fulfillment and fostering long-term customer loyalty.
Overview
4
4
years of professional experience
Work History
Server
Tony Roma's
Edmonton, Alberta
10.2025 - Current
- Assemble and deliver customer orders promptly for efficient service.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled customer inquiries and resolved issues promptly and professionally.
- Stayed informed about daily specials, new menu items, and promotions.
Customer Service
Buco Pizzeria & Vino Bar
08.2024 - 11.2024
- Facilitated effective communication between host, servers, and kitchen staff to enhance service efficiency.
- Monitored dining room atmosphere, ensuring a welcoming environment for all patrons.
- Managed seating arrangements to optimize guest flow and improve dining experience.
Customer Service
McDonald's
09.2022 - 04.2024
- Facilitated drive-thru services, ensuring quick and accurate order fulfillment.
- Communicated effectively with team members and customers both in person and via intercom.
- Handled and distributed cash transactions with high accuracy.
Education
Paralegal Diploma -
CDI College
Edmonton, AB02-2027
High School Diploma -
Jasper Place High School
Edmonton, AB06-2024
Skills
- Exceptional customer service
- Excellent communication
- Organized
- Strong work ethic
- Ambitious
Certificates
- ProServe
Timeline
Server
Tony Roma's
10.2025 - Current
Customer Service
Buco Pizzeria & Vino Bar
08.2024 - 11.2024
Customer Service
McDonald's
09.2022 - 04.2024
Paralegal Diploma -
CDI College
High School Diploma -
Jasper Place High School