Briana Wolfe

• Increased client retention through consistent high-quality service and effective communication with clients regarding their wellness goals.
• Promoted health and wellbeing by educating clients on the benefits of regular massage therapy and providing self-care recommendations.
• Boosted client satisfaction by attentively listening to their concerns and adjusting my approach accordingly for a more personalized experience.
• Expanded professional knowledge through continuous education in advanced massage techniques, industry trends, and best practices.

• Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
• Enhanced client relaxation by applying various massage techniques and modalities.
• Established trust with clients through consistent professionalism, confidentiality, and ethical conduct during sessions.

Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders, and pricing needs.

Used consultative sales approach to understand customer needs and recommend relevant affecting.

Supported efficient and timely replenishment of sales floor merchandise.

Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.

Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.

Balanced and organized cash register by handling cash, counting change and storing coupons.

Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.

Educated customers on promotions to enhance sales.