Miranda Hoekstra
Stavely,AB
Summary
Dedicated registered massage therapist with a strong background in deep tissue massage and client relations. Known for providing personalized care and expert advice on wellness, resulting in high client retention rates. Approach is rooted in professional ethics and comprehensive skill in joint relief techniques, ensuring exceptional customer service and client satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Massage Therapist
Self-employeed
05.2016 - Current
- Promoted health and wellbeing by educating clients on the benefits of regular massage therapy and providing self-care recommendations.
- Boosted client satisfaction by attentively listening to their concerns and adjusting my approach accordingly for a more personalized experience.
- Increased client retention through consistent high-quality service and effective communication with clients regarding their wellness goals.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and fostering strong relationships with clients.
Education
Manual Osteopath Diploma - The Study of The Body
Moccanada
Calgary, AB03.2024
Massage Therapy Diploma - Study of Muscle And Tissue
Makami College
Calgary, AB04.2017
Skills
- Professional ethics
- Swedish massage
- Stretching techniques
- Stress relief massage
- Deep tissue massage
- Myofascial release
- Trigger point massage
- Client consultation
- Range of motion testing
- Injury rehabilitation
- Sports massage
- Postural assessment
- Craniosacral therapy
- Soft tissue manipulation
- Trigger point therapy
- Anatomy and physiology
- Social skills
- Range of motion improvement
- Administrative procedures
- Body mechanics
- Client assessment
- Client relations
- Appointment scheduling
- Medical terminology
- Scalp massage
- Registered massage therapist (RMT)
- Customer service
- Cash handling
- Treatment Planning
- Calendaring software
- Payment processing
Languages
English
Native or Bilingual
German
Elementary
Certification
First Aid
Timeline
Registered Massage Therapist
Self-employeed
05.2016 - Current
First Aid
Manual Osteopath Diploma - The Study of The Body
Moccanada
Massage Therapy Diploma - Study of Muscle And Tissue
Makami College
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