Brian Stacho
Torrance
Summary
Detail-oriented claims adjuster with strong problem-solving and customer service skills. Experienced in evaluating and processing claims, ensuring client satisfaction, and advising on policy guidelines. Experienced with following and maintaining Department of Insurance guidelines for correct claim handling.
Overview
22
22
years of professional experience
Work History
Claims Adjuster
Kemper/Infinity Insurance
Cerritos, CA
01.2004 - Current
- Evaluated and processed claims to determine coverage and liability.
- Collaborated with policyholders to gather necessary documentation and information.
- Investigated claims by conducting interviews and reviewing evidence for accuracy.
- Advised clients on policy provisions, coverage options, and claim processes.
- Experience with writing appraisals and bodily injury negotiations
- Followed DOI guidelines for claims handling
- Currently in Fire and Theft role working closely with Special Investigation Unit
Education
Bachelor of Science - Sociology
University of California, Santa Barbara
Santa Barbara, CA06-2001
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
Timeline
Claims Adjuster
Kemper/Infinity Insurance
01.2004 - Current
Bachelor of Science - Sociology
University of California, Santa Barbara