Brian Kim
Inglewood
Summary
Experienced with delivering exceptional customer service to enhance guest satisfaction. Utilizes effective communication and problem-solving skills to address and resolve guest concerns.
Overview
3
3
years of professional experience
Work History
Guest Advocate
Target
11.2024 - 12.2024
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
Cashier
Walmart
03.2022 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Ice Cream Scooper
Baskin Robbins
03.2022 - 03.2024
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
Education
High school diploma -
Henry Foss High school
06.2024
Skills
- Strong communication and interpersonal skills
- Team-oriented and able to work independently
- Excellent problem-solving abilities
Timeline
Guest Advocate
Target
11.2024 - 12.2024
Cashier
Walmart
03.2022 - 06.2024
Ice Cream Scooper
Baskin Robbins
03.2022 - 03.2024
High school diploma -
Henry Foss High school
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