Brian Juarez Espinoza
Santa Clarita
Summary
Experienced Department Manager with a strong background in team leadership, customer service, and daily operations management. Skilled in training and mentoring employees, improving workflow efficiency, and maintaining high performance in fast-paced environments. Proven ability to support team collaboration, handle multiple responsibilities, and contribute to operational success while delivering positive customer experiences. Adaptable, dependable, and committed to achieving company goals and maintaining high service standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Department Manager
McDonald's
12.2020 - Current
- Led team in daily operations, ensuring compliance with quality and safety standards.
- Streamlined inventory management processes, reducing waste and improving efficiency.
- Trained and mentored staff on customer service protocols to enhance guest experiences.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Worked in a fast-paced environment efficiently.
- Assisted with scheduling, shift organization, and maintaining a productive work environment.
Education
Associate of Science - Accounting
College of The Canyons
Valencia, CA04-2026
Associate of Arts - Liberal Arts And Sciences
College of The Canyons
Valencia, CA04-2026
Skills
- Team leadership
- Team supervision
- Staff management
- Customer service
- Training and mentoring
- Flexible schedule
- POS software
- Adaptability and flexibility
- Multitasking and organization
- Troubleshooting
- Tech-Savvy
Certification
- Food Handler Certification
- CM - Certified Manager Certification
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Department Manager
McDonald's
12.2020 - Current
Associate of Science - Accounting
College of The Canyons
Associate of Arts - Liberal Arts And Sciences
College of The Canyons