BRETT MACDONALD
Overview
11
11
years of professional experience
Work History
Truck Driver
University Of Waterloo
11.2023 - Current
- Establishes lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Deliver and aide in the set up and tear down of various events thoughout multiple university campuses.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
Countertop Installer, Lead
KW Countertop
11.2019 - Current
- Responsible for safely securing, transporting, and installing high end countertops (ex. granite, quartz, laminate etc.) from manufacturing facility to residential and commercial sites
- Responsible for overseeing large commercial property installation, working collaboratively with various trades and site supervisors
- Coached team members in techniques necessary to complete tasks with precision while following procedures and safety requirements
- Established open, collaborative, and professional relationships with team members to solve problems and achieve quick resolutions
- Built strong relationships with customers through a positive attitude, attention to detail, and timely responses
Landscape Laborer
Creative Concepts Landscapes
04.2017 - 02.2019
- Performed weekly groundskeeping and building maintenance for multiple satisfied customers
- Transferred materials to designated areas using hand trucks and wheelbarrows
- Collected and removed debris at job sites
- Operated landscaping equipment with focus on safety and machine longevity
- Used customer feedback to make operational improvements
Order Picker
Gordon Food Services
01.2016 - 03.2017
- Organized material and loaded trucks in strategic order to maximize delivery efficiency
- Operated hand trucks, pallet jacks and forklifts
- Marked and labeled containers with accurate shipping information to prevent delays
General Labourer/Scale House Operator
KPM Industries
05.2013 - 01.2016
- Tracked and documented 100,000+ KGs of asphalt, stone and gravel per day using OnTrak Truck Scale systems
- Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled construction tasks
- Sustained safety protocols by observing proper and safe usage of equipment and materials
Education
Diploma - Primary Care Paramedic
Ontario College of Health And Technology
Stoney Creek, ON03.2019
Certificate - Pre-Health Sciences
Conestoga College
Cambridge, ON04.2014
High School Diploma -
Notre Dame Catholic Secondary School
Burlington, ON2008
Certificate - Working At Heights
BuildSafe
2022
Certificate - Standard First Aid - CPR C - AED
St. John Ambulance
Hamilton, ON2017
Skills
- Exceptional customer service skills and proficient in maintaining strong customer relationships
- Superior time management and organizational skills; able to manage and prioritize multiple projects at once, excelling in fast-paced and dynamic environments
- Effective team member with a strong ability to collaborate
- Experienced in leading and coaching direct reports and colleagues, particularly in high stress situations
- Sound understanding and experience in safety procedures and directives in relation to material handling and maintenance
- Exhibits a mature, professional, and results-oriented personality being both creative and flexible
- Proficient in Microsoft Office, including Word and Excel
- Demonstrated experience operating large motor vehicles, including box trucks, hand trucks and forklifts
Interests
- Playing and watching sports, including football, hockey and baseball
- Reading and all forms of literature
- Being physically active, particularly going to the gym and being outdoors
Timeline
Truck Driver
University Of Waterloo
11.2023 - Current
Countertop Installer, Lead
KW Countertop
11.2019 - Current
Landscape Laborer
Creative Concepts Landscapes
04.2017 - 02.2019
Order Picker
Gordon Food Services
01.2016 - 03.2017
General Labourer/Scale House Operator
KPM Industries
05.2013 - 01.2016
Diploma - Primary Care Paramedic
Ontario College of Health And Technology
Certificate - Pre-Health Sciences
Conestoga College
High School Diploma -
Notre Dame Catholic Secondary School
Certificate - Working At Heights
BuildSafe
Certificate - Standard First Aid - CPR C - AED
St. John Ambulance
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