Brett Balmas
Sydney,NS
Summary
Program Support Assistant assisting teams, including clerical requests, data analysis and report production. Enjoyed creating clear communications for staff members and program participants. Enjoys working with people and possesses excellent interpersonal skills. Strong work ethic demonstrated by being a responsible, highly motivated individual who takes initiative to complete tasks. Ability to meet deadlines through the use of strong organizational and time-management skills. Experience in being able to handle difficult situations in a professional manner.
Overview
13
13
years of professional experience
Work History
Program Support
Citizenship and Immigration, Canadian Government
10.2022 - Current
- Enter data from files onto the computer with accuracy and speed
- Completed assigned work within the time frame given
- I have been the go to on many occasions where I had to be the team lead
- Answered and managed outgoing emails while recording accurate messages for distribution to office staff.
- Assisted in gathering of program data to compose thorough monthly reports.
- Provided general program information and assistance.
labour worker
Canadian Coast Guard College
06.2019 - 09.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
Tennis Instructor
Cromarty Tennis Club
05.2018 - 10.2018
- Provided daily tennis lessons to club members ages 5-18
- Maintained a clean working environment
- Worked as part of a team to plan events for club members
- Responsible for planning age appropriate lessons and activities for kids and adults
- Cultivated a warm, caring, welcoming environment for all patrons
- Showed classes on what to be doing properly and then correcting them accordingly
Crew Member
Cineplex Cinemas
03.2013 - 03.2016
- Provide superior customer service to patrons
- Required to complete cash reconciliation, light maintenance duties, and restock supplies at end of each shift
- Responsible for maintaining a positive, professional and clean work environment
- Demonstrated ability to problem solve when issues arise and make decisions to provide guests with the best experience possible
- Consistent implementation of company procedures and policies
Crew Member
Burger King
04.2010 - 03.2013
- Greeted and engaged with customers in a courteous manner
- Prepared orders in a timely fashion
- Replenished food items and performed light maintenance duties
- Responsible for cash reconciliation and stock replenishing at the end of each shift
Education
Diploma - Business Administration, Management
Nova Scotia Community College
Sydney, NS05.2022
High School Diploma -
Sydney Academy High School
Sydney, NS06.2013
No Degree - Information Technology
Nova Scotia Community College
Sydney, NSSkills
- Departmental Support
- Program File Distribution
- Customer Satisfaction
- Team Support
- Training Administration
- Meeting Arrangements
Languages
English
Professional Working
Timeline
Program Support
Citizenship and Immigration, Canadian Government
10.2022 - Current
labour worker
Canadian Coast Guard College
06.2019 - 09.2019
Tennis Instructor
Cromarty Tennis Club
05.2018 - 10.2018
Crew Member
Cineplex Cinemas
03.2013 - 03.2016
Crew Member
Burger King
04.2010 - 03.2013
Diploma - Business Administration, Management
Nova Scotia Community College
High School Diploma -
Sydney Academy High School
No Degree - Information Technology
Nova Scotia Community College
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