Professional Summary
Overview
Work History
Education
Skills
Timeline

Brent Pennell

Bonaventure Drugs/Brent's Apothecary/Vitality Drugs
Calgary,AB
20
years of professional experience

Goal-oriented individual with a pleasant personality and a tenacity that knows no restrictions. A multitasking Physician Liaison considered highly ambitious, willing to meet or exceed monthly quotas and capable of maximizing brand awareness. Competent  clinical  pharmacist  driven to exceed sales goals and build long-term relationships with customers. Facilitate positive experiences through high-quality customer care and prompt resolution of complaints and issues.

Work History

Pharmacy Owner

16 Years 2 Months
Bonaventure Drugs/Brent's Apothecary/Vitality Drugs | Calgary, Alberta | 10.2002 - 12.2018

Designed and executed the setup of three different successful pharmacies over a period of 16 years.

Managed these 3 different pharmacies with each one reaching impressive revenue levels to the point that each one was sold to

other pharmacists.

With each of these pharmacies, natural product sales became an

integral part of the business.

Prescription sales were of course the other essential element of the

pharmacies.

Assumed and carried out all other responsibilities for the pharmacies

including ordering of all stock, accounting and banking.

Pharmacy Manager

3 Years 5 Months
Pharmx Rexall Drug Store | Calgary, Alberta | 04.1999 - 09.2002
  • Collaborated with the front store manager to maintain daily operations
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Ensured that the pharmacy area was kept clean, neat and free of debris.
  • Developed policies and procedures for effective pharmacy management.
  • Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
  • Helped achieve pharmacy business objectives by increasing sales and gross margins by 80 percent.
  • Correctly completed pharmacy paperwork, including daily and weekly reports.
  • Saved patients money and increased pharmacy profit margins with therapeutically equivalent and more cost-effective generic drugs.
  • Communicated with patients, ensuring that medical information was kept private.
  • Discussed medical histories with patients in an effort to provide the most effective medical advice.
  • Verified and labeled prescriptions with the 8 point check.
  • Effectively resolved insurance rejections and other billing issues.
  • Managed drug and supply inventories.
  • Regularly stocked shelves, rotated stock and checked for expired medications.
  • Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.

Education

BSc - General Studies

University Of Calgary | Calgary, Alberta | 1972

BSc - Pharmacy

University Of Alberta | Edmonton, Alberta | 1975

Skills

Data entry
Self-motivated
Conflict resolution
Skilled in Kroll
Document scanning
Client assessment and analysis
Strong verbal communication

Timeline

Pharmacy Owner

Bonaventure Drugs/Brent's Apothecary/Vitality Drugs
10.2002 - 12.2018Read More

Pharmacy Manager

Pharmx Rexall Drug Store
04.1999 - 09.2002Read More

University Of Alberta

BSc from Pharmacy
Read More

University Of Calgary

BSc from General Studies
Read More
Brent Pennell