Increases sales and revenue through exceptional customer service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Gear Guide
Breathe Outdoors formerly Campers Village
Edmonton, AB
04.2009 - 02.2021
Meet and assist customers with selection of merchandise in store departments, hardgoods, softgoods, footware and travel.
Identifies customer needs then demostrates fits or measures merchandise for customers.
Advises customer how to care for and use products.
Stocks shelves, face front merchandise, and create displays when necessary. Remain current on sales promotions, policies regarding payment, and exchange procedures.
Remerchandising, dusting, keeping sales floor clean and merchandise organized.
Answers phones, assists customers over the phone.
Place products on hold for customers.
Graff retail training programs.
350-400 hours of online training in product knowledge of all store brands.
Numerous in store training product knowledge seminars with each brands representative.
Education
High School Diploma -
Jasper Place Composite High
Edmonton
06.1976
Skills
Top salesman in hardgoods for years
Reach or exceed yearly sales goal set by store management
Proficient with customer holds, store transfers and special product requests
Certification
WHMIS certification, workplace, hazardous material's information system.