Brenna L. Woods
Sooke,BC
Summary
Dynamic and versatile professional with a proven track record in creative design and administrative efficiency, notably at B. L. Woods Designs. Highly passionate about art, technology and the creative processes involved in company and product development and customer service.; excels in transforming client visions into reality and streamlining operations. Collaborative approach and problem-solving skills have consistently enhanced project outcomes and operational productivity. Known for adaptability, creativity, detail and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Artist & Textile Designer
B. L. Woods Designs
2020.07 - Current
- Artist (mixed media), Graphic and Textile Design; Creative process through original ideas, collaboration and inspiration; Artisan cards, Kimonos & Shawls, Scarves & Tea Towels.
- Custom graphic and textile design for clients, meeting their creative vision and ensuring satisfaction with the final product.
- Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
- Exhibitions: TD AGGV Artist Guide 2021, Sooke Fine Art Show 2021, Federation of Canadian Arts - On The Edge 2021
Legal Assistant
Browne Associates Law Firm
2022.03 - 2023.06
- Administrative Assistant - customer service, receptionist and general office tasks
- Work alongside administration, attorneys and paralegals on complex cases and legal processes
- Handle attorney client appointment scheduling for real estate & financial transactions and notarizations
- Client/s payment processing and bank deposits
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Create and maintain attorney periodicals; Estate and POA binders
- Organized documents to manage paper and electronic filing systems of clients.
Office & Tasting Room Manager
San Juan Vineyard
2017.07 - 2019.09
- Office & Administrative Operations - Corporate Support, HR, Interviewing and Training - Calendar & Scheduling - Outlook, Microsoft Office, Word & Excel); Payment Allocation - AR/AP, Bank deposits, E-Check processing, Bank Card reconciling, and Record keeping.
- Tasting Room Manager; Sales Management, marketing, inventory, merchandising, and customer service; increased sales - OrderPort (Raiser's Edge) & Square Software.
- Ensured compliance with all applicable local, state, and federal regulations related to alcohol consumption and sales.
- Office management - Automating client correspondence, record tracking and data communications - Wine Club (Constant Contact, monthly newsletter, marketing, maintenance and updates) - Graphic Design and Social Media (Constant Contact/FaceBook)
- Logistics Management; Wholesale deliveries/Shipping & Time Management
- Event coordinating and development; Private group wine tastings
- 1996 to 2016; Volunteer Events & Harvest
Escrow Assistant
Chicago Title Island Division
2015.08 - 2017.06
- Escrow Agent Assistant and Administrative Assistant; Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied; 12 to 80 transactions daily.
- Financial Transactions - Handling sensitive financial information securely, protecting both clients'' privacy and company reputation.
- Problem solving and research; archiving and retrieval time sensitive documents.
- Consistently updated client information in company database, keeping records accurate and up-to-date throughout the transaction process.
Administrative Assistant/Customer Service Specialist
Islanders Bank/Banner Bank
2002.08 - 2015.07
- Administration Executive Assistant - to Bank Operations Officer, Bank Security Officer & Board Stake Holders.
- Administration Operations (OPS)Team - Compliance Management & Support, Audit & Risk Management & Support., Product Development & Marketing (Retail Banking Products), Policies & Procedure,
- Administration and Branch Support & Training; Office Management, Employee Development and Training, OS Training Manual Management, Conversion Team (Microsoft Office, Fidelity & Jack Henry Software).
- Accounts and Customers Service Representative Specialist: Analysis, Problem Solving and Reconciling, Multiple Personal & Business Accounts, Data entry, Wealth Management, Merchant Solutions Management, Multiple Financial Transactions, Online Banking & Bill Pay, Fraudulent transactions, Wire Transfers (Domestic/International), Notary Loan Documents; 25 to 85 accounts and transactions daily.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
Certificate - Investments And Securities
Canadian Securities Institute - Online Studies
Victoria, BC02.2025
Certified Business Office Manager - Business Management
Management & Strategy Institute
Downingtown, PA2021
Bachelor of Science - Business Marketing
Art Institute Of Seattle
Seattle, WA1995
Bachelor of Arts - Fashion Design
Fashion Institute Of Technology
New York, NY1991
Skills
- Creative & Design (Mixed Media) - Acrylic painting/pens, Ink, Graphite, Textiles, Visual Art Creation, Layout & Storyboard, Color Theory, Art History & Architecture Knowledge
- Graphic Arts - Digital illustration, Social Media & Web Design, Photo Editing, Logo creation (Canva/ConstantContact/Wix/WordPress)
- Administration & Operations Assistant - Accounts & Customer Service Specialist, Confidentiality & Security, Risk Management,
- Data Entry & Filing Management - Due Diligence & Documents
- Office Management - Microsoft Office, Excel, Word, Power Point, Marketing, Merchandising, Inventory, & Training, Constant Contact, Wix, OrderPort (Raiser's Edge), Square, Fidelity, Fiserv, Jack Henry)
- Multiple Financial Transaction Processing - Analysis, Reconciling, & Problem Solving (Cash, E-Cheque, Bank Card, Direct Deposits, AFT, Wire Transfers, Online Banking, AR/AP)
- AED, CPR, & First Aid training
- Events & Fundraiser - Lead, Auction Items, Accounting
- Non-profit Organization Governance - board member & member, Public Speaking
Certification
- Business Office Manager Certified
- Confidential & Security Awareness training
- Banking & Escrow compliance training
- Rotary Leadership Institute
- Mastermind Awareness seminar
- Strategic Thinking seminar
- Lean Six Sigma Green Belt Certified
Accomplishments
- Harvest and Share Food Relief Society, Victoria, BC - Volunteer 2022 - current
- Grandma's Bouquets - Silk Scarves 2024
- ECSQ Emily Carr String Quartet - Artisan Cards 2019 to 2021
- American Legion Post 163 American Legion Auxiliary, Friday Harbor, WA - Lead - Scholarships & Medical-fund Fundraisers 2005 to 2019
- Past President 2013 to 2014 - Rotary Club of San Juan Island, Friday Harbor, WA
- Rotary Club of San Juan Island Member & Board Member, Friday Harbor, WA - Local and International Fundraisers & Scholarships 2010 to 2017
- Paul Harris Award - The Rotary Foundation 2014
- Royal Victoria Yacht Club Member and Sailing Competitor, Victoria, BC 1982 to 2012
Timeline
Legal Assistant
Browne Associates Law Firm
2022.03 - 2023.06
Artist & Textile Designer
B. L. Woods Designs
2020.07 - Current
Office & Tasting Room Manager
San Juan Vineyard
2017.07 - 2019.09
Escrow Assistant
Chicago Title Island Division
2015.08 - 2017.06
Administrative Assistant/Customer Service Specialist
Islanders Bank/Banner Bank
2002.08 - 2015.07
Certificate - Investments And Securities
Canadian Securities Institute - Online Studies
Certified Business Office Manager - Business Management
Management & Strategy Institute
Bachelor of Science - Business Marketing
Art Institute Of Seattle
Bachelor of Arts - Fashion Design
Fashion Institute Of Technology
- Business Office Manager Certified
- Confidential & Security Awareness training
- Banking & Escrow compliance training
- Rotary Leadership Institute
- Mastermind Awareness seminar
- Strategic Thinking seminar
- Lean Six Sigma Green Belt Certified
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