Carien Du Toit
Calgary,AB
Summary
Recently relocated from South-Africa to Canada, I'm a hardworking, dedicated HR Professional with a proven track record of 15 years expertise in Human Recourse.
My contribution of building strong working relationship and project management skills have driven successful HR policies and procedures, contributing to a high-performing workforce and staff retention. Coming from a country of 12 official languages and different ethic groups and with my legal education makes me an expert in diversity, inclusion and strategic planning. Leading with positivity, I look for opportunities to work toward consensus, and I embrace obstacles and change with enthusiasm to help the team achieve company goals.
Overview
20
20
years of professional experience
Work History
Strategic HR Professional
Aspen Woods Clinic Inc.
2024.05 - Current
- Enhanced employee engagement by implementing innovative HR programs and initiatives courses.
- Assist with payroll processing, ensuring accuracy and timely payment for all employees.
- Coordinated workplace safety programs to ensure a healthy working environment while reducing worker''s compensation claims.
- Provided guidance on labor relations matters to maintain positive relationships between staff and management teams.
- Improved overall organizational performance through the implementation of performance management systems.
- Developed strategic workforce plans to support company growth and optimize talent allocation.
- Spearheaded diversity and inclusion initiatives, fostering a more inclusive work environment for all team members. Including training on diversity and respect in the workplace.
- Collaborated with managers on creating individualized career development plans that promote retention of high-performing employees.
- Fielded employee inquiries related to vacation, sick leave and employee assistance.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Assisted with writing job postings and job descriptions for boards.
- Advocated for staff members, helping to identify and resolve conflicts.
- Improved office efficiency by effectively managing internal communications and correspondence.
Senior Human Resources Officer
Travel With Flair Pty Ltd
2009.02 - 2024.03
- Established effective succession planning processes to ensure smooth leadership transitions and continued growth of future leaders.
- Developed comprehensive recruitment strategies to attract top talent, resulting in a diverse and high-performing workforce.
- Conduct internal investigations, dismissals, hearings, grievances and CCMA hearings.
- Partnered with senior executives on organizational restructuring efforts that improved overall business efficiency and effectiveness.
- Facilitated successful onboarding of new employees with comprehensive orientation programs and training materials.
- Captured and conducted full payroll (VIP Sages) functions for 800 employees
- Enhanced employee retention by implementing effective performance management programs and support systems.
- Ensured compliance with federal, state, and local employment laws through regular audits and policy reviews.
- Collaborated with cross-functional teams on various projects related to diversity and inclusion efforts, creating a more inclusive work environment for all employees.
- Managed benefits administration processes to ensure timely enrollment updates and accurate record-keeping systems were maintained consistently throughout the year.
- Streamlined HR processes for efficiency, saving time and resources across the organization.
- Implemented compensation structures, ensuring fair pay practices throughout the company.
- Managed complex employee relations issues, resolving conflicts and fostering positive workplace culture. Facilitated Employment Equity planning and chairing meetings.
- Coordinated annual performance review process to facilitate constructive feedback exchange between managers and employees, driving professional growth opportunities for staff members.
- Spearheaded safety initiatives that significantly reduced workplace accidents by identifying potential hazards and implementing preventative measures.
- Drafted and documented employee handbook and company policies to reduce compliance risks.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings, facilitated induction for all new employees.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Recruited top talent to maximize profitability through social media, LinkedIn and other platforms.
- Liaised between multiple business divisions to improve communications and management of all leave applications.
- Innovated HR metrics reporting system (SAGE ESS/ SMART Reporting/HR Premier-KPA's) that provided valuable insights into workforce trends which informed strategic decision making.
Sales & Marketing Coordinator
Travel With Flair Pty Ltd
2007.07 - 2009.01
- Achieved client satisfaction through prompt response to inquiries, leading to repeat business and positive referrals.
- Conducted regular tender presentations and compiling tender documentations.
- Arranging workshops with suppliers and clients.
- Streamlined internal communication for increased efficiency between the sales and marketing teams from all branches.
- Collaborated with cross-functional teams on product launches, ensuring successful rollouts and strong initial sales performance and workshops.
- Updating of client information on database.
- Monitored sales staff performance and provided feedback to the sales and marketing manager.
- Strengthened client relationships with regular follow-ups(Monthly meetings), ensuring timely renewals and upselling opportunities with new technology currently in the market.
Attorney's Clerk
RNB Attorneys
2005.01 - 2007.06
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Communicated pertinent information to clients via phone, email, and mail.
- Reviewed transfer documents and compiling documents for the deeds office.
- Daily issuing summons and court documentations.
Education
LLB-Law - Law
University of Pretoria
South-Africa, PTA09.2010
Skills
- HR policies and procedures
- Diversity and Inclusion
- Payroll Administration
- Training and mentoring
- Project Management
- Performance Management
- Attention to Detail
- Reliability
- Relationship Building
- Strategic Planning
Timeline
Strategic HR Professional
Aspen Woods Clinic Inc.
2024.05 - Current
Senior Human Resources Officer
Travel With Flair Pty Ltd
2009.02 - 2024.03
Sales & Marketing Coordinator
Travel With Flair Pty Ltd
2007.07 - 2009.01
Attorney's Clerk
RNB Attorneys
2005.01 - 2007.06
LLB-Law - Law
University of Pretoria
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