Recently relocated from South-Africa to Canada, I'm a hardworking, dedicated HR Professional with a proven track record of 15 years expertise in Human Recourse.
My contribution of building strong working relationship and project management skills have driven successful HR policies and procedures, contributing to a high-performing workforce and staff retention. Coming from a country of 12 official languages and different ethic groups and with my legal education makes me an expert in diversity, inclusion and strategic planning. Leading with positivity, I look for opportunities to work toward consensus, and I embrace obstacles and change with enthusiasm to help the team achieve company goals.
Overview
20
20
years of professional experience
Work History
Strategic HR Professional
Aspen Woods Clinic Inc.
05.2024 - Current
Enhanced employee engagement by implementing innovative HR programs and initiatives courses.
Assist with payroll processing, ensuring accuracy and timely payment for all employees.
Coordinated workplace safety programs to ensure a healthy working environment while reducing worker''s compensation claims.
Provided guidance on labor relations matters to maintain positive relationships between staff and management teams.
Improved overall organizational performance through the implementation of performance management systems.
Developed strategic workforce plans to support company growth and optimize talent allocation.
Spearheaded diversity and inclusion initiatives, fostering a more inclusive work environment for all team members. Including training on diversity and respect in the workplace.
Collaborated with managers on creating individualized career development plans that promote retention of high-performing employees.
Fielded employee inquiries related to vacation, sick leave and employee assistance.
Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Assisted with writing job postings and job descriptions for boards.
Advocated for staff members, helping to identify and resolve conflicts.
Improved office efficiency by effectively managing internal communications and correspondence.
Senior Human Resources Officer
Travel With Flair Pty Ltd
02.2009 - 03.2024
Established effective succession planning processes to ensure smooth leadership transitions and continued growth of future leaders.
Developed comprehensive recruitment strategies to attract top talent, resulting in a diverse and high-performing workforce.
Conduct internal investigations, dismissals, hearings, grievances and CCMA hearings.
Partnered with senior executives on organizational restructuring efforts that improved overall business efficiency and effectiveness.
Facilitated successful onboarding of new employees with comprehensive orientation programs and training materials.
Captured and conducted full payroll (VIP Sages) functions for 800 employees
Enhanced employee retention by implementing effective performance management programs and support systems.
Ensured compliance with federal, state, and local employment laws through regular audits and policy reviews.
Collaborated with cross-functional teams on various projects related to diversity and inclusion efforts, creating a more inclusive work environment for all employees.
Managed benefits administration processes to ensure timely enrollment updates and accurate record-keeping systems were maintained consistently throughout the year.
Streamlined HR processes for efficiency, saving time and resources across the organization.
Implemented compensation structures, ensuring fair pay practices throughout the company.
Managed complex employee relations issues, resolving conflicts and fostering positive workplace culture. Facilitated Employment Equity planning and chairing meetings.
Coordinated annual performance review process to facilitate constructive feedback exchange between managers and employees, driving professional growth opportunities for staff members.
Spearheaded safety initiatives that significantly reduced workplace accidents by identifying potential hazards and implementing preventative measures.
Drafted and documented employee handbook and company policies to reduce compliance risks.
Processed paperwork and hiring details for promotions and lateral position changes.
Coordinated new hire onboarding, completing background checks and reference checks to complete screenings, facilitated induction for all new employees.
Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
Recruited top talent to maximize profitability through social media, LinkedIn and other platforms.
Liaised between multiple business divisions to improve communications and management of all leave applications.
Innovated HR metrics reporting system (SAGE ESS/ SMART Reporting/HR Premier-KPA's) that provided valuable insights into workforce trends which informed strategic decision making.
Sales & Marketing Coordinator
Travel With Flair Pty Ltd
07.2007 - 01.2009
Achieved client satisfaction through prompt response to inquiries, leading to repeat business and positive referrals.
Conducted regular tender presentations and compiling tender documentations.
Arranging workshops with suppliers and clients.
Streamlined internal communication for increased efficiency between the sales and marketing teams from all branches.
Collaborated with cross-functional teams on product launches, ensuring successful rollouts and strong initial sales performance and workshops.
Updating of client information on database.
Monitored sales staff performance and provided feedback to the sales and marketing manager.
Strengthened client relationships with regular follow-ups(Monthly meetings), ensuring timely renewals and upselling opportunities with new technology currently in the market.
Attorney's Clerk
RNB Attorneys
01.2005 - 06.2007
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Responded to client inquiries, providing accurate legal advice and offering assistance.
Communicated pertinent information to clients via phone, email, and mail.
Reviewed transfer documents and compiling documents for the deeds office.
Medical Office Assistant at Satori Group, Aspen Medical Clinic, Pediatrics ClinicMedical Office Assistant at Satori Group, Aspen Medical Clinic, Pediatrics Clinic