Summary
Overview
Work History
Education
Skills
Certification
Honors Awards
Timeline
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BRENDAN POWELL

Summary

Enthusiastic, energetic leader with 15 years of experience managing and supervising unionized employees in fast paced environments. Motivates employees to exceed operational standards through excellent communication and recognizing outstanding performance, building loyalty, team morale and business growth.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Supervisor

Chartright Air Group
02.2022 - 08.2023
  • Strengthened customer relationships through effective communication to meet expectations and anticipate future requirements.
  • Updated company manual to include SOPs required to boost operational team performance and develop a safe work environment.
  • Conducted routine inspections to verify quality and compliance with established specifications.
  • Developed a daily operations reporting system to improve communication between departments and ensure that service levels and key performance indicators were met.

Cargo Manager

Swissport
03.2020 - 04.2021
  • Managed import and export of cargo, including pharmaceutical, high value, dangerous goods, temperature controlled, live and oversized shipments.
  • Verified documentation to ensure Transport Canada and Customs regulatory requirements were met and inspected cargo to evaluate quantity, optimum orientation and weight to make accurate decisions about handling.
  • Coordinated operations for unionized personnel within the warehouse and office, maintaining integrity of the Collective Bargaining Agreement.

Station Operations Manager

Swissport
10.2014 - 03.2020
  • Directed and coached airside duty managers, supervisors and lead hands to maintain on time performance while advancing KPIs and SOPs.
  • Provided on the job training for all aspects of the operation including utilization of ground service equipment.
  • Prepared daily schedules for personnel and equipment to ensure the station ran smoothly.

Cargo Traffic Supervisor

Korean Air
03.2014 - 10.2014
  • Negotiated customer agreements for freight bookings and transport worldwide.
  • Assessed and secured all cargo including overweight, high value, pharmaceutical, temperature sensitive shipments.
  • Analyzed and resolved cost discrepancies for both volume and weight to maximize profit margins.
  • Positively engaged with new clients for consistent growth.

Duty Manager

Servisair
12.2007 - 03.2014
  • Scheduled and coordinated multiple union teams simultaneously, maintaining safety compliance, on time performance and customer satisfaction.
  • Reduced risk factors as a member of the health and safety committee through monthly meetings and completing audits for compliance and implementation.

Education

Private Pilot License - Aviation

Aviation International and Canadian Flight Academy

Secondary School Diploma (O.S.S.D) -

Lorne Park Secondary School

Skills

  • Budgeting
  • Contract management
  • Microsoft excel
  • Microsoft office
  • Microsoft powerpoint
  • Leadership
  • Creative Problem Solving
  • Process Improvement
  • Complex Problem-Solving
  • Training and Mentoring

Certification

  • Active Leadership Program - Swissport
  • Boeing 747-400F and Boeing 777-300F Load Master - Korean Air
  • Private Aircraft Pilot - Aviation International and Canadian Flight Academy

Honors Awards

  • Plaque of Honour - Peel District School Board
  • Circle of Safety - Delta Air Lines

Timeline

Supervisor

Chartright Air Group
02.2022 - 08.2023

Cargo Manager

Swissport
03.2020 - 04.2021

Station Operations Manager

Swissport
10.2014 - 03.2020

Cargo Traffic Supervisor

Korean Air
03.2014 - 10.2014

Duty Manager

Servisair
12.2007 - 03.2014

Private Pilot License - Aviation

Aviation International and Canadian Flight Academy

Secondary School Diploma (O.S.S.D) -

Lorne Park Secondary School

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BRENDAN POWELL