Mandeep Kour
Brampton,ON
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
2
2
years of professional experience
Work History
Supervisor
ULAS ERGUL
Vaughan, ON
01.2022 - Current
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Monitored company inventory to keep stock levels and databases updated.
- Carried out day-to-day duties accurately and efficiently.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Worked flexible hours across night, weekend and holiday shifts.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Prepared variety of different written communications, reports and documents.
Sales Associate
Charlie
Brampton, ON
06.2021 - 12.2021
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Increased sales by offering advice on purchases and promoting additional products.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Answered customer questions about sizing, accessories and merchandise care.
- Provided positive first impressions to welcome existing, new and potential customers.
Sales Associate
Hm Iqbal
Mississauga, ON
10.2020 - 05.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Increased sales by offering advice on purchases and promoting additional products.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Provided positive first impressions to welcome existing, new and potential customers.
Education
Bachelor Of Hospitality Management - Hotel And Resort Management
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON12.2021
Skills
- Staff Management
- Scheduling
- Strategic planning
- Team Building
- Project Management
- Budgeting
- Training and mentoring
- Financial Management
- Software experience
- Inventory oversight
- Excellent Communication
- Dependable and Responsible
- MS Office
- Training and Development
- Conflict Resolution
- Priority Management
Timeline
Supervisor
ULAS ERGUL
01.2022 - Current
Sales Associate
Charlie
06.2021 - 12.2021
Sales Associate
Hm Iqbal
10.2020 - 05.2021
Bachelor Of Hospitality Management - Hotel And Resort Management
Cambrian College of Applied Arts And Technology
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