Brenda Lewis
Red Deer,AB
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Children Outreach Worker
Catholic Social Services
03.2024 - 07.2024
- Served as a liaison between clients and service providers, ensuring clear communication of needs and expectations while maintaining client confidentiality at all times.
- Supported clients in the house with every day tasks. Like Cooking,cleaning planning daily activity
- Support family's by going to the school for extended help and care for the children on special outings
- Conducted home visits to assess living conditions, identify potential risks, and provide personalized recommendations for improvement.
- Promoted self-sufficiency among clients by providing guidance on job search strategies, resume writing, and interview preparation techniques.
Medical Office Assistant
Caregateway Medical
03.2023 - 10.2023
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Provided prompt, polite and professional in-person and telephone customer service.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
Psychiatric Aide
Centennial Centre For Mental Health And Brain Injury
11.2007 - 12.2023
- Assisted in the evaluation of treatment plans by participating in interdisciplinary team meetings and sharing insights on patient progress.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
- Collaborated with multidisciplinary team members to develop individualized care plans for patients.
- Maintained accurate records of patient care, progress, and concerns for optimal health outcomes.
Education
Health Care Aide
NorQuest College
Edmonton, AB06.2012
Skills
- Crisis Intervention
- Office Administration
- Computer Skills
- Medical Reception
- Medical Procedures
- Clinical Medical Assistance
- Workload Management
- Spreadsheet tracking
- Clinical Documentation
- Medical Office Software
Certification
- Certified BLS provider
- Class 5 drivers license
- Clear Vulnerable sector Check
- Clear Intervention Record Check
Timeline
Children Outreach Worker
Catholic Social Services
03.2024 - 07.2024
Medical Office Assistant
Caregateway Medical
03.2023 - 10.2023
Psychiatric Aide
Centennial Centre For Mental Health And Brain Injury
11.2007 - 12.2023
Health Care Aide
NorQuest College
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