Brenda Lee Morissette
Ottawa,Canada
Summary
Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
38
38
years of professional experience
Work History
Managing Director
La Peau Plasma Academy
Ottawa, Canada
02.2016 - Current
- Organizing Plasma Training classes internationally.
- Developing a strong network of connections.
- Created useful partnerships through remote and face-to-face networking.
- Recruited, hired and trained personnel, monitoring performance to analyze the need for merit or discipline.
- Built a competitive edge with well-planned growth and strategic business development.
- Worked with clients and internal teams to create and execute social media content to support key messaging.
- Built great rapport with vendors, resulting in growing partnerships and generating business.
- Boosted sales through successful advertising campaigns.
- Helped team members tackle daily workloads with confidence through empowered training and motivational strategies.
Time Share Sales Part-Owner
The Geo Group of Companies
Ottawa, Canada
01.1997 - 06.2001
- Educated clients on their current timeshare and answered any questions they had.
- Assisted clients in buying timeshare that best fits their needs.
- Elevated per-location sales by developing exceptional leadership team and continually guiding operations with hands-on mentality.
- Retained clients through excellent upselling and sales follow-up abilities.
- Managed recruitment, hiring, and onboarding of new sales team.
- Closed sales by explaining benefits of advertising strategies to customers and overcoming objections.
- Identified and met customer's needs with consultative sales techniques.
Independent Contractor
Acapulco
Acapulco, Mexico
06.1988 - 11.1996
- Collaborated with team members on various projects to meet deadlines efficiently.
- Organized events, including booking venues, sending invitations, and coordinating logistics.
- Identified organizational strengths and weaknesses from performance records and reports.
- Organized and balanced schedules with meetings, appointments, and travel.
Administrative Assistant
Supply and Services Canada
Ottawa, Canada
08.1987 - 02.1988
- Supported workflow of daily administrative tasks to achieve targets and deadlines.
- Directed calls based on query type to streamline support.
- Made arrangements for meetings, booked meeting rooms and scheduled appointments.
- Maintained a filing and records management system.
- Provided administrative, financial and clerical support to the unit.
- Scheduled appointments and meetings, responded to correspondences and maintained office supplies and services.
- Managed daily office operations and maintained organized workspace.
Education
Business Marketing -
University of Ottawa
OttawaSkills
- Business Management
- Strategic Planning
- Customer Relations
- Computer Skills
- Microsoft Software
- Sales
- Leadership & Mentoring
- Business Development
- Operations Management
References
References available upon request
Languages
- English, Proficient (C2)
- French, Intermediate (B1)
Timeline
Managing Director
La Peau Plasma Academy
02.2016 - Current
Time Share Sales Part-Owner
The Geo Group of Companies
01.1997 - 06.2001
Independent Contractor
Acapulco
06.1988 - 11.1996
Administrative Assistant
Supply and Services Canada
08.1987 - 02.1988
Business Marketing -
University of Ottawa