Brenda Landa
Saskatoon,SK
Summary
Dynamic sales professional with expertise in customer consultation and sales strategy. Proven ability to enhance customer satisfaction and retention through personalized service and collaboration.
Detail-oriented goldsmith jeweler with a strong background in precision soldering and gemstone identification. Known for mentoring junior jewelers and implementing process improvements, contributing to enhanced product quality and operational efficiency.
Results-driven professional skilled in workshop organization and teamwork. Expertise in developing strategic account plans and improving sales processes, leading to increased revenue and client satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Goldsmith Jeweler
Heinrich
Saskatoon, SK
05.2022 - 03.2026
- Enhanced product quality through meticulous attention to detail in finishing processes.
- Collaborated with clients to create personalized designs, ensuring satisfaction and repeat business.
- Assisted in training staff on safety protocols and equipment handling to maintain a safe work environment.
- Developed relationships with suppliers to secure high-quality materials at competitive prices.
- Mentored junior jewelers in technical skills and best practices for craftsmanship.
- Managed inventory of materials, ensuring timely availability for ongoing projects and minimizing delays.
- Implemented process improvements that reduced production time without compromising quality.
Senior Account Executive
A&TT
Mexico
01.2020 - 04.2022
- Developed and executed strategic sales plans to achieve quarterly revenue targets.
- Collaborated with cross-functional teams to streamline sales processes and improve efficienc
- Utilized CRM software to track sales activities and manage customer interactions efficiently.
- Mentored junior sales team members, fostering skill development and performance improvement.
- Led client relationship management initiatives, enhancing customer satisfaction and retention rates.
- Developed strategic account plans to identify growth opportunities and drive revenue increases.
Education
General Manager Business Leadership Capstone
American Council On Education
Brook Illinios02-2018
Skills
- Precision soldering
- Collaboration and teamwork
- Workshop organization
- Customer consultation
- Gemstone identification
- Sales and marketing
Accomplishments
- Achieved top 1%_2% of sales nationwide including retail sales.
- Supervised team of 30 staff members.
- Collaborated with team of 20 in the development of shift managements
Languages
English
Full Professional
Spanish
Full Professional
Certification
- Certified Goldsmith, Heinrich- 4 years
- Licensed welder laser - 3 years
Timeline
Goldsmith Jeweler
Heinrich
05.2022 - 03.2026
Senior Account Executive
A&TT
01.2020 - 04.2022
General Manager Business Leadership Capstone
American Council On Education
Ray kroc Award and AT&T Summit Award
Ray Kroc Award celebrates the achievements of the top 1% of our Restaurant Managers worldwide, recognizing those who lead by example through their actions and behaviors, and achieve superior business results.
AT&T Summit Award is prestigious annual recognition for the top 1% of Employees and top performance, who exceed performance metrics.