Brenda Gutierrez
Hayward
Summary
Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.
Overview
9
9
years of professional experience
Work History
Medical Receptionist
Tiburcio Vasquez Health Center
San Leandro
10.2022 - Current
- Managed patient scheduling and appointment confirmations to enhance operational efficiency.
- Facilitated patient check-in and registration processes, ensuring accurate data collection.
- Coordinated communication between patients and medical staff to streamline workflow.
- Maintained electronic health records with attention to detail for compliance and accuracy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Maintained confidentiality and privacy of patient information, adhering to HIPAA regulations.
Sales Advisor
H&M
Hayward, CA
04.2019 - Current
- Maintains knowledge of current and future promotions to provide accurate service and inform customers purchasing decisions
- Reduces shrink using thorough loss prevention directives and inventory management
- Unloads, unboxes, and transports merchandise and set up displays
- Monitors customers for signs of fraud and theft to prevent stores loses
- Monitors aisles, restocks store shelves, and organizes store products
- Supports company mission and value through honesty, integrity, and high-quality performance
Associate/Photographer
JCPenney Portraits
Hayward, CA
10.2017 - 06.2018
- Required minimal oversight to complete tasks, meeting all deadlines are goals
- Selected and utilized props, backgrounds, and lighting system to create desired effects
- Answered incoming calls with professional and knowledgeable responses
Food Service Team Member
TOGOS SANDWICHES
Hayward, CA
06.2017 - 10.2017
- Maintained knowledge of currents menu items, garnishes, ingredients and preparation methods
- Stocked displays with new and transferred merchandise
- Checked in stock product dates to promote freshness and rotate when necessary
Education
High School - undefined
Hayward High School
Hayward, CA06.2017
Skills
- Time Management
- Communication
- Team Work
- Critical Thinker
- Multitasking
- File/Records Maintenance
- Customer Service
Languages
Spanish
Professional Working
Timeline
Medical Receptionist
Tiburcio Vasquez Health Center
10.2022 - Current
Sales Advisor
H&M
04.2019 - Current
Associate/Photographer
JCPenney Portraits
10.2017 - 06.2018
Food Service Team Member
TOGOS SANDWICHES
06.2017 - 10.2017
High School - undefined
Hayward High School