Breeanna Rainville
Hamilton,ON
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Server/bartender
Watermark Taphouse and Grille
05.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server/bartender
West End Diner
12.2021 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Head Server
Rosebowl Steakhouse
07.2018 - 08.2022
- Open/Close the restaurant, build rapport with customers on a daily basis, greet customers, process payments
- Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
- Handled high-pressure situations with poise, ensuring a positive experience for both staff and customers.
Manager
Mcdonalds
04.2016 - 09.2021
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Diploma - Insurance And Risk Management
Mohawk College of Applied Arts And Technology
Hamilton, ON04-2026
Skills
- Dedicated Work Ethic
- Proficient in Client Relations
- Effective Team Collaboration
- Sales Leadership
- Proficient in Task Management
- Optimistic Mindset
Languages
English
Awards
- WHMIS
- Smart Serve
Timeline
Server/bartender
Watermark Taphouse and Grille
05.2023 - Current
Server/bartender
West End Diner
12.2021 - 05.2023
Head Server
Rosebowl Steakhouse
07.2018 - 08.2022
Manager
Mcdonalds
04.2016 - 09.2021
Diploma - Insurance And Risk Management
Mohawk College of Applied Arts And Technology
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