Breanne Sanchez
San Francisco
Summary
Knowledgeable Lead Barista seeking EKG Technician position with solid background in creating high-quality beverages and providing exceptional customer service. Consistently recognized for efficiency and cleanliness in the workplace. Dedicated to creating a welcoming atmosphere and a pleasant experience for every customer interaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Lead
SPRO Coffee Lab
San Francisco, CA
08.2025 - Current
- Prepared high-quality food and craft beverages with thoughtful care and attention to detail
- Honed multi-tasking abilities in maintaining workspace cleanliness and product consistency in a fast-paced work environment
- Established relationships with customers by cultivating a welcoming atmosphere and personalized service to build ongoing engagement and loyalty
- Maintained professionalism and hospitality under pressure during high-volume periods
- Nurtured positive relationships with coworkers to preserve a high team morale
Shift Lead
Coffee Bar SF
San Francisco, CA
03.2024 - 08.2025
- Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction.
- Efficiently operated espresso machines, grinders, and other equipment to consistently produce delicious coffee drinks in a fast-paced environment
- Managed inventory levels to ensure an adequate supply of coffee beans, milk, syrups, and other ingredients.
- Trained new baristas on proper brewing and milk steaming techniques, drink recipes, latte art skills, and customer service protocols.
- Resolved customer complaints promptly and effectively, ensuring positive experiences for all patrons.
- Maintained cleanliness, organization, and full stock of the customer service area at all times for a pleasant customer experience.
Cashier
Kagawa-Ya Udon
San Francisco, CA
08.2021 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated on Square Point of Sale system for cash, gift card, credit card, and contactless transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained a clear and tidy checkout area and workstation.
- Answered product questions using knowledge of sales and store promotions.
- Set-up and broke down workstations quickly and efficiently.
Shift Lead
BAKE Cheese Tart
San Francisco, CA
02.2020 - 11.2023
- Produced consistently high-quality baked goods for customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Operated and maintained bakery and barista equipment, including ovens and milk steamers.
- Attentively listened to customers and promptly addressed concerns.
- Created appealing displays to showcase products in bakery.
- Operated cash registers and processed payments accurately.
Education
EKG Tech - Online course
Health Career College
Concord, CA06.2026
Skills
- Adaptable
- Customer relationship building
- Hospitality
- Organizational Skills
- Communication skills
- Customer service focus
- Computer skills
- Employee training
- Guest service
- Team motivation
- Work delegation
Certification
- Driver's License
- Food Handler Certification
Timeline
Shift Lead
SPRO Coffee Lab
08.2025 - Current
Shift Lead
Coffee Bar SF
03.2024 - 08.2025
Cashier
Kagawa-Ya Udon
08.2021 - 01.2024
Shift Lead
BAKE Cheese Tart
02.2020 - 11.2023
EKG Tech - Online course
Health Career College
Additional Information
Authorized to work in the US for any employer