Teddi Knock
Calgary
Summary
Developed leadership and team coordination skills in fast-paced environment, focusing on efficiency and quality. Excel in conflict resolution, ensuring smooth interactions and high customer satisfaction. Seeking to leverage these transferrable skills in a new and challenging field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Lead
Mark's Work Wearhouse
10.2021 - Current
- Provided exceptional customer service by addressing concerns, resolving issues, and maintaining a welcoming atmosphere.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Shipper Receiver
Mark's Work Wearhouse
05.2023 - 09.2024
- Checked shipments against paperwork and signed documents.
- Assisted in maintaining a safe working environment by following established workplace safety guidelines.
- Enhanced customer satisfaction through timely order processing and accurate shipment tracking.
- Collaborated with sales and customer service teams to address customer concerns regarding shipments quickly and effectively.
Shift Lead
Mark's Work Wearhouse
06.2022 - 10.2022
Education
Medical Laboratory Assisting
Southern Alberta Institute of Technology
Calgary, AB02-2025
High School Diploma -
Father Lacombe Highschool
Calgary, AB06-2021
Skills
- Conflict management
- Decision-making capacity
- Collaborative
- Organizational skills
- Adaptable
- Customer service focus
Affiliations
- CSMLS Member
Certification
First Aid and CPR - Level C
Timeline
Shipper Receiver
Mark's Work Wearhouse
05.2023 - 09.2024
Shift Lead
Mark's Work Wearhouse
06.2022 - 10.2022
Shift Lead
Mark's Work Wearhouse
10.2021 - Current
Medical Laboratory Assisting
Southern Alberta Institute of Technology
High School Diploma -
Father Lacombe Highschool
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