Breanne Elliott
Beeton
Summary
Adept at fostering positive client relationships and streamlining processes, I excelled in roles at Canadian Addiction Treatment and other organizations. My expertise in Microsoft Office and exceptional conflict resolution skills contributed to significant operational improvements. Achievements include enhancing client intake efficiency and maintaining high safety standards, demonstrating both hard and soft skills critical to support and administrative roles.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Support Staff
Canadian Addiction Treatment
01.2025 - Current
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Provided administrative support for various departments, contributing to the smooth operation of the organization.
- Resolved customer inquiries with patience and empathy, fostering positive relationships with clients.
Shelter Worker
Inn From The Cold
01.2025 - 03.2025
- Ensured safety of residents by monitoring and enforcing shelter rules and protocols consistently.
- Streamlined intake process, effectively assessing new clients'' needs and determining appropriate resources.
- Contributed to the establishment of a supportive and inclusive atmosphere within the shelter through active listening and empathetic engagement with clients.
- Addressed crisis situations with sensitivity, utilizing conflict resolution skills to maintain a safe environment for all parties involved.
Canada Elections Deputy Returning Officer
Canada Elections
01.2021 - 01.2024
- Contributed to smooth Election Day operations by proactively troubleshooting potential issues and maintaining open lines of communication with team members.
- Kept accurate records of voter registration data, ensuring all eligible citizens had access to vote on Election Day.
- Managed polling station resources effectively, organizing materials for easy access during Election Day operations.
Crew Member
McDonald's
02.2017 - 07.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Diploma - 911 & Emergency Service Communications
Seneca College
King City, ON08-2023
High School Diploma -
Banting Memorial High School
Alliston, ON06-2017
Skills
- Telephone assistance
- Support services
- Client transportation
- Office equipment maintenance
- Microsoft office
- Meeting coordination
- Check-ins
- Facility maintenance
- Paperwork assistance
- Documentation
- Opening and closing procedures
Languages
English
Native or Bilingual
Certification
OnStar Public Safety Training
Safe Food Handling
Valid CPR Training
Timeline
Support Staff
Canadian Addiction Treatment
01.2025 - Current
Shelter Worker
Inn From The Cold
01.2025 - 03.2025
Canada Elections Deputy Returning Officer
Canada Elections
01.2021 - 01.2024
Crew Member
McDonald's
02.2017 - 07.2023
Diploma - 911 & Emergency Service Communications
Seneca College
High School Diploma -
Banting Memorial High School
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