Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Braydon Penonzek

Edmonton,Alberta

Summary

Exceptional customer service skills with ample experience in taking and fulfilling orders quickly in fast-paced work environments. Dedicated work ethic and commitment to customer satisfaction and team building.

Overview

3
3
years of professional experience

Work History

Cook/Manager/Driver

Gondola Pizza
05.2022 - 07.2024
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for quick service turnarounds during peak hours.
  • Demonstrated efficient multi-tasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, gift card, debit and credit card transactions with excellent accuracy levels.
  • Trained new employees to become familiar with policies and procedures.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Completed on-time deliveries by choosing best and most efficient transportation routes.

Rental Agent

Bee2gether Bikes
06.2021 - 08.2022
  • Assisted clients with understanding complex lease agreements, answering questions and clarifying concerns.
  • Built strong relationships with local businesses to generate referrals and expand client base.
  • Streamlined the rental application process for efficiency, reducing processing time and improving client experience.
  • Kept meticulous records of all transactions, providing transparent communication between all parties involved in the rental process.
  • Increased customer satisfaction by providing personalized rental suggestions based on client needs and preferences.
  • Responsible for cashout at the end of the shift, cross-referencing rental forms with income received, and depositing cash into safe.

Cashier/Cook

Dear Meadow Farms
08.2021 - 10.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, debit, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations.
  • Managed outdoor grill, and was solely responsible for cooking to order, while maintaining and adhering to health and safety policies.

Education

Red Seal Certified Carpenter - Carpentry

Northern Alberta Institute of Technology
Edmonton, AB
06-2028

High School Diploma -

River East Collegiate
Winnipeg, MB
06-2024

Skills

  • Kitchen management
  • Food safety
  • Culinary techniques
  • Monetary transaction management
  • Customer service
  • Conflict resolution
  • Accuracy and efficiency

Languages

English
Full Professional

Timeline

Cook/Manager/Driver

Gondola Pizza
05.2022 - 07.2024

Cashier/Cook

Dear Meadow Farms
08.2021 - 10.2021

Rental Agent

Bee2gether Bikes
06.2021 - 08.2022

Red Seal Certified Carpenter - Carpentry

Northern Alberta Institute of Technology

High School Diploma -

River East Collegiate

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Braydon Penonzek