Brayden Mauws
Customer Service Representative
Winnipeg,MB
Summary
Committed to ensuring customer satisfaction by providing exceptional service and outstanding service. Skilled in implementing optimal customer service methodologies and adept at exploring different solutions to address customer needs effectively.
Overview
5
5
years of professional experience
Work History
Automotive Sales and Service Writer
Canadian Tire
Portage La Prairie, MB
01.2020 - 09.2023
- Assisting customers with purchasing parts often requiring problem-solving regarding which parts are required for their vehicle.
- Taking in vehicles, booking appointments and diagnosing what work needs to be done on vehicles in the shop.
- Receiving and processing parts ordered by customers on a regular basis.
Detailer
Birchwood Reconditioning Center
Winnipeg, MB
09.2023 - Current
- Proficient in performing interior and exterior detailing of vehicles while using a variety of tools to clean, polish, and protect vehicle surfaces while ensuring high quality results and customer satisfaction.
- Knowledgeable about different vehicle materials and finishes, with an attention to detail to ensure a flawless appearance.
- Maintained open communication with managers regarding progress updates or potential challenges faced during the detailing process.
Residential Painter (Summer term)
Student Works Painting
Winnipeg, MB
06.2019 - 08.2019
- Painted interior, exterior, decks and fences with a small crew of 2 - 3 people using many different paint application products and various techniques, such as rolling, brushing, and spraying, to achieve a professional finish
- Maintained and cleaned brushes, rollers and scraping tools to prolong the life of the tools
- Kept a healthy attitude towards clients as well as keeping their homes clean during and after projects.
Education
Diploma -
St Paul's Collegiate
Elie, MBSkills
Product Knowledge
Paperwork Processing
Call Management
Retail services
Appointment Scheduling
Timeline
Detailer
Birchwood Reconditioning Center
09.2023 - Current
Automotive Sales and Service Writer
Canadian Tire
01.2020 - 09.2023
Residential Painter (Summer term)
Student Works Painting
06.2019 - 08.2019
Diploma -
St Paul's Collegiate