Brayden Handley

Blackpurl is a leading, privately held SaaS company specializing in Dealership Management Software (DMS). This software runs the day-to-day operations of dealerships around the world, including Sales, Service, and Accounting. Our customers include Motorcycles, Powersports, Trailer, and Equipment Dealers

• Coached and developed the team to achieve revenue goals.
• Implemented sales programs across four countries.
• Tracking monthly performance metrics for individual members of the sales team.
• Analyzing customer data to identify trends and potential areas of growth.
• Reported directly to the CEO and COO.
• Organized industry events, conferences, trade shows, and webinars.
• Directed sales forecasting activities and set performance goals accordingly.
• Completed Account Executive activities listed below

Blackpurl is a leading, privately held SaaS company specializing in Dealership Management Software (DMS). This software runs the day-to-day operations of dealerships around the world, including Sales, Service, and Accounting. Our customers include Motorcycles, Powersports, Trailer, and Equipment Dealers

• Developed relationships with key clients to ensure customer satisfaction, and territory growth.
• Built sales forecasts to reflect desired productivity targets.
• Drove sales through inbound and outbound prospecting efforts as well as client presentations
• Negotiated contracts
• Collaborated across teams, such as Activations and Support to ensure seamless customer experience
• Performed detailed financial analysis of customer accounts to ensure profitability targets were met.

• Responded quickly to inbound inquiries from potential customers via phone or email.
• Connected new leads to the sales team and ensured meeting outcome.
• Developed and maintained strong relationships with current and prospective clients to expand market presence.
• Collaborated to develop new initiatives and ideas for customer acquisition
• Researched target accounts to build a pipeline of qualified leads.
• Attended trade shows, conferences, meetings and other industry events - focused on relationship building.
• Addressed customer questions and concerns regarding products and services.
• Monitored competitor activities and market conditions
• Maintained up-to-date CRM records
• Created and improved business pipeline using cold and warm techniques.
• Provided regular updates on progress towards meeting monthly targets.

• Created detailed documentation of each customer interaction for future reference purposes.
• Provided technical assistance to customers with product setup and usage.
• Processed customer account changes with proprietary software.
• Suggested additional products or services to meet the needs of customers.
• Met or exceeded sales goals by consistently promoting relevant items to callers.
• Developed strategies to improve customer service experience.
• Retained high level of knowledge of company's products and services to deliver information on complementary offerings and increase cross-selling.