Brandy Engelsdorfer
Shannonville,ON
Summary
Encouraging potential manager and problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations attitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
25
25
years of professional experience
Work History
Casual Worker
Tyendinaga Fitness Resource Centre
05.2022 - Current
- Greets the customer upon arrival in a friendly manner
- Signs the client in on the computer, takes payments, and assists with any needs the client may have
- Completes scheduling and time sheets for the gym staff
- Cleans the gym and equipment daily
- Cleans the washrooms, mops the floors, and cleans high-touch surfaces
- Accomplishes multiple tasks within established timeframes.
Brandy's Cleaning Service
Owner/Operator
01.2019 - 01.2021
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget
- Effectively cleaned and sanitized customer's homes and businesses
- Managed schedules and timelines to complete work
- Actively listened to customers, and handled major issues of concern.
- Handled customer inquiries and suggestions courteously and professionally.
Life Skills Coordinator/Child Care Worker
Connor Homes
05.1998 - 03.2019
- Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve clients' social integration.
- Customized strategies based on individuals' goals and strengths and offered each positive reinforcement to continue progress against goals.
- Intervened in crisis situations to provide counseling and support.
- Maintained detailed, confidential client files.
- Administered medications daily to clients
- Helped clients to identify challenges and set goals
Education
Diploma - Law And Justice Studies
Loyalist College of Applied Arts And Technology
Belleville, ON02.1998
Skills
- Building Community Connections
- Community Focused
- Organizing Community Events
- Highly Motivated
- Compassionate and Caring
- Willingness to Learn
- Excellent Interpersonal Relationships
- Schedule Preparation
- Team Leadership
- Excellent Organization
Timeline
Casual Worker
Tyendinaga Fitness Resource Centre
05.2022 - Current
Brandy's Cleaning Service
Owner/Operator
01.2019 - 01.2021
Life Skills Coordinator/Child Care Worker
Connor Homes
05.1998 - 03.2019
Diploma - Law And Justice Studies
Loyalist College of Applied Arts And Technology
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