Charlie Smits
Prescott,Canada
Summary
Dynamic and compassionate professional with a Master of Divinity degree specializing in Pastoral Studies, recognized for a proven track record in counseling families and individuals while delivering impactful public speeches. Expertise in fostering trust and rapport with clients, combined with a deep commitment to their well-being, enhances the ability to navigate cross-cultural communication effectively. Thrives in high-pressure environments, managing high caseloads without compromising quality of care, and excels in recommending optimal resources to support clients during crises. Committed to continuous self-improvement and lifelong learning, with strong conflict resolution skills and proficiency in Microsoft Office applications and database management.
Overview
27
27
years of professional experience
Work History
Case Manager
Family and Children's Services, Brockville
03.2008 - 06.2025
- Worked with children and families in a goal-directed manner, including assessment, counselling, and coordination of service delivery and community programs.
- Managed a large number of clients and met all required deadlines in the fields of child protection.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Drafted affidavits and legal briefs, and gave evidence in family court and various assessment tribunals.
- Investigated alleged abuse, neglect, and abandonment of children to determine abusive or unsafe conditions.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Support Worker
Christian Horizons, Cobourg
06.2007 - 03.2008
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Maintained safety with tidy, clean, and hazard-free home environments.
Associate Chaplain
Montreal Seafarers' Centre, Montreal
05.2005 - 06.2007
- Applied knowledge regarding crisis interventions to assist in emergency situations.
- Provided spiritual care through visitation, counseling, and prayer.
- Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
Pastoral Intern
Bethel Christian Reformed Church, Newmarket
01.2004 - 04.2005
- Assisted with organizing religious activities and services.
- Facilitated religious classes and forums.
- Facilitated worship services, encouraging participation from congregation.
Student Chaplain
St. John's Rehabilitation Hospital, Toronto
04.2003 - 04.2004
- Led programs such as worship, study, fellowship, and service opportunities.
- Met with individuals, discussed issues compassionately and determined appropriate type of involvement to meet spiritual needs.
- Comforted family members, offered attentive listening and high level of emotional support.
Resident Advisor
Tyndale University College and Seminary, Toronto
08.2001 - 05.2003
- Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
- Supported personal needs of residents dealing with diverse conditions.
- Helped develop and implement programs to foster community growth and development.
Research Analyst
Derbyshire Consultants, Calgary & Toronto
01.1998 - 01.2000
- Collected Data for the purpose of valuing residential, industrial, and commercial properties across the country.
- Analyzed statistical data using both modern and traditional methods.
- Compiled and catalogued information from municipalities across the country to be used in the calculation of property taxes.
Education
Master of Divinity Degree - Pastoral Studies
Tyndale Seminary
Toronto, ON04.2004
Bachelor of Religious Education Degree - General Ministry
Tyndale University
Toronto, ON04.2002
Certificate in Teaching English To Speakers of Other Languages - undefined
Tyndale University
Toronto, ON04.2002
Diploma in Real Estate Appraisal And Property Assessment - undefined
Loyalist College
Belleville, ON04.1997
Certificate in Computer Assisted Mass Appraisal - undefined
University of British Columbia
Vancouver, BC04.1997
Skills
- Community engagement
- Effective caseload management
- Crisis intervention
- Collaborative teamwork
- Conducting needs assessments
- Goal development and attainment
- Building community connections
- Cross-cultural communication
Training
- CPR and First Aid
- Applied Suicide Intervention Skills Training (ASIST)
- Violence Threat Risk Assessment (VTRA)
- Forensic Interviewing
- Equity, Diversity and Inclusion (EDI)
- Dialectical Behaviour Therapy (DBT)
- Adoption Competency Training (ACT)
- Non-Violent Crisis Intervention
Committees
- Social Committee, Family and Children's Services, Brockville, 2019 - 2025
- Health and Safety Committee, Family and Children's Services, Brockville, 2011 – 2022
- Visioning and Strategic Planning Committee, St. John's United Church, Brockville, 2011
Timeline
Case Manager
Family and Children's Services, Brockville
03.2008 - 06.2025
Support Worker
Christian Horizons, Cobourg
06.2007 - 03.2008
Associate Chaplain
Montreal Seafarers' Centre, Montreal
05.2005 - 06.2007
Pastoral Intern
Bethel Christian Reformed Church, Newmarket
01.2004 - 04.2005
Student Chaplain
St. John's Rehabilitation Hospital, Toronto
04.2003 - 04.2004
Resident Advisor
Tyndale University College and Seminary, Toronto
08.2001 - 05.2003
Research Analyst
Derbyshire Consultants, Calgary & Toronto
01.1998 - 01.2000
Bachelor of Religious Education Degree - General Ministry
Tyndale University
Certificate in Teaching English To Speakers of Other Languages - undefined
Tyndale University
Diploma in Real Estate Appraisal And Property Assessment - undefined
Loyalist College
Certificate in Computer Assisted Mass Appraisal - undefined
University of British Columbia
Master of Divinity Degree - Pastoral Studies
Tyndale Seminary
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