Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brandy Castro

Cottonwood

Summary

Experienced with customer service, sales, and inventory management. Utilizes effective communication to assist customers and maintain store organization. Track record of fostering positive shopping experience through teamwork and adaptability.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Part Time Store Associate / Cashier

Safeway
02.2023 - 06.2023
  • Bagging groceries, arranging flowers, and checking
  • DUG- in store shopping, take pick up orders out to customer
  • Customer Service/ Booth- assist customer with purchase questions, cash lottery tickets, cash payroll for employees
  • Closing Booth- Balance register tills, Safe audit count

Part Time Barista/ Cashier

Aj's Coffee
10.2022 - 02.2023
  • Operate Square POS cash and card transactions
  • Beverage preparation
  • Inventory replenishment
  • Closing cash deposits

Seasonal, VS TAP, Sales Associate

Victoria Secret
09.2021 - 06.2022
  • Greeted customers, and asserted what a customer wants, and or needs.
  • Replenished sales floor shelves, draws etc, and assisted customers with alternatives for out of stock items
  • Used POS system to process sale, exchange, and refund translation
  • Assisted before store hours shipment, inventory process to support store sales

Part Time Barista

Starbucks
11.2021 - 01.2022
  • Operated cash register and handled cash and card transaction
  • Maintaining inventory by replenishing coffee bean supply and stock brewery equipment
  • Warm and serve baked goods and pastry items
  • Prepared and packaged mobile and in-store orders

Part Time Sales Associate

Victoria Secret
10.2020 - 09.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Team Member

Baskin Robbins
02.2020 - 07.2020
  • Served more than one item in a customers order
  • Accepted payment from customers and made changes as necessary
  • Replenished food and condiments at serving stations
  • Performed cleaning duties such as sweeping mopped and washing serving equipment to keep clean and sanitized

Crew Member

Rogers Frosty
04.2019 - 02.2020
  • Operated cash registers handled money and gave correct change
  • Assembled meal tray/or to go bag with food and variety of drinks accordance of customers order
  • Cleaned and sanitize work area and equipment
  • Restocked essentials for opening and or evening/closing shifts

Education

North Valley High School
Anderson, CA

Social Sciences

Shasta College
Redding, CA

Skills

  • Customer service
  • Customer assistance
  • Cash handling accuracy
  • Attention to detail focus

Certification

AED Certified

First Aid

CPR Certified

Infant/Toddler CPR Certified

Timeline

Part Time Store Associate / Cashier

Safeway
02.2023 - 06.2023

Part Time Barista/ Cashier

Aj's Coffee
10.2022 - 02.2023

Part Time Barista

Starbucks
11.2021 - 01.2022

Seasonal, VS TAP, Sales Associate

Victoria Secret
09.2021 - 06.2022

Part Time Sales Associate

Victoria Secret
10.2020 - 09.2021

Team Member

Baskin Robbins
02.2020 - 07.2020

Crew Member

Rogers Frosty
04.2019 - 02.2020

North Valley High School

Social Sciences

Shasta College
Brandy Castro