Brandon Yosas
Part Time Student
La Habra
Summary
I'm currently 24 years of age, attending Fullerton Community College & Cypress Community College trying to acquire a major in Aquatic Biology. I am bilingual, being able to speak Spanish and English. At the moment of this message. My goal is to provide high-quality customer support and achieve high performance in your company. As well as expand my hands-on experience with improving trade-off skills so I can furthermore increase my chances of acquiring a career.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Barista Shift Team Lead
Target Corporation (Starbucks)
04.2023 - Current
- Maintained a safe, clean, and professional workspace and appearance at all times. Supervised daily operations ensuring optimal workflow and customer satisfaction. Trained and mentored new baristas on beverage preparation and customer service standards.
- As far as leadership experiences go coordinated inventory management, minimizing waste through efficient stock rotation practices. Developed staff schedules to optimize coverage during peak business hours, enhancing team efficiency.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
Merchandise Flow Team Member
Target Corporation
10.2020 - 11.2022
- Operated as a dedicated business owner, focusing on tailored customer service and support. Boosted sales by resolving inquiries and locating hard-to-find merchandise. Developed innovative floor plans to enhance customer flow and experience. Implemented consulting strategies to improve operational efficiency.
- Fulfillment - During this time I would pick items for guest orders accurately and quickly; meeting service and required ship time standards. Properly prepare, pack and sort guest orders for shipment using correct materials in a timely manner.
Education
Bachelors of Biology - Aquatic Biology
Fullerton Community College
La Habra01-2027
Highschool Graduate -
Sonora High School
La Habra, CA06-2020
Skills
- Shift management
- Hospitality service expertise
- Merchandising
- Customer Care
- Bilingual Communication
- Time-management
- Organizational Skills
- Microsoft Word
- Communication Skills
Timeline
Barista Shift Team Lead
Target Corporation (Starbucks)
04.2023 - Current
Merchandise Flow Team Member
Target Corporation
10.2020 - 11.2022
Bachelors of Biology - Aquatic Biology
Fullerton Community College
Highschool Graduate -
Sonora High School