Brandon Lee Kalloo

• Provide fast, friendly customer service in a busy theatre environment.
• Operate POS systems for ticketing and concessions.
• Prepare food and beverages following Cineplex standards.
• Maintain cleanliness and safety across lobby, concession, and auditoriums.
• Assist guests with seating, accessibility needs, and general inquiries

• Diagnosed and repaired arcade machines and mechanical/electronic components.

• Performed routine maintenance and equipment setup.

• Assisted customers with game issues and ensured smooth operation.

• Managed inventory of parts, tools, and supplies.

• Supervised staff and created daily cleaning/maintenance checklists.

• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Collaborated with coworkers to prepare food, manage the kitchen, and serve customers efficiently.
• Managed multiple tasks simultaneously, especially during busy hours.
• Preparing pizzas and other menu items according to company standards.
• Maintaining cleanliness and following food safety regulations.
• Upselling products and promoting special offers to customers.

• Coordinated administrative tasks and documentation for security staff to ensure operational efficiency
• Logged incident reports and maintained organized records to facilitate quick reference and follow-up
• Assisted with radio communication and coordinated daily tasks to enhance team collaboration
• Assisted customers with inquiries at front desk.