Brandon Hajekerou
Deseronto,ON
Summary
A seasoned professional with proven leadership at Evolution Therapies, where team performance was enhanced, and patient care services were optimized. Currently serving as a leader at Starbucks, excelling in strategic task delegation, inventory management, and fostering high-performing teams, all while ensuring strict adherence to health and safety standards. Committed to continuous improvement, driving both personal and team development to create environments where passion fuels excellence as the standard.
Overview
8
8
years of professional experience
Work History
Clinic Manager
Evolution Therapies
07.2022 - 08.2024
- Managed clinic scheduling, optimizing therapist time and resources.
- Oversaw onboarding and integration of new team members to ensure smooth operations.
- Ensured seamless patient services by managing the patient intake process and appointment scheduling.
- Demonstrated strong leadership in managing staff, providing ongoing feedback, and offering solutions for improvement.
- Played an integral role in maintaining smooth clinic operations and supporting therapists in providing high-quality care.
Shift Supervisor
Starbucks
04.2021 - Current
- Leads a team of baristas, ensuring smooth daily operations, maintaining the highest standards of customer service, and managing the store flow during peak hours, with upwards of 50 customers per half hour.
- Trains and mentors new team members, fostering a collaborative and high-performance environment.
- Maintains workplace food safety by enforcing strict adherence to company policies and industry regulations.
- Manages inventory, tracks supplies, and coordinates orders to maintain stock levels, ensuring the store operates efficiently and smoothly.
- Ensures partners are up to date with company changes, weekly store updates and procedures.
- Assisted in leading an interview and the hiring process, contributing to team growth and selecting candidates who fit the store's culture.
- Takes initiative to advance in leadership, leading new training and consistently looking for opportunities to expand responsibilities and grow.
Sales Associate
Best Buy
10.2017 - 09.2020
- Has worked in sales, customer service, product process and constantly attained more experience and growth while having worked at Best Buy.
- Worked with sales targets and store goals to ensure targets were achieved, and followed up where necessary.
- Oversaw high-value sales transactions, including deals ranging from several thousand dollars to over $10,000.
- Created a personalized experience for each customer, tailoring to their needs and supporting them throughout the purchase process.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
St. Francis Xavier Catholic Secondary School
Milton, ON06-2018
Skills
- Team leadership
- Effective task delegation
- Confidence development
- Scheduling and staffing
- Training and mentoring
- Inventory management
- Cash handling expertise
- Health and safety compliancy
- Accurate time management
- Customer service
Timeline
Clinic Manager
Evolution Therapies
07.2022 - 08.2024
Shift Supervisor
Starbucks
04.2021 - Current
Sales Associate
Best Buy
10.2017 - 09.2020
High School Diploma -
St. Francis Xavier Catholic Secondary School
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