Summary
Overview
Work History
Education
Skills
Timeline
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Brandon DeBellefeuille

Toronto,ON

Summary

Hard-working Bartender/Manager with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Seeking to leverage knowledge in bar management.

Overview

7
7
years of professional experience

Work History

Supervisor/Bartender

Jack Astors
07.2022 - 06.2023
  • Greeted bar guests with a friendly and helpful attitude at all times.
  • Trained, managed and supported new bar staff.
  • Worked closely with the assistant managers, manager, and chef to ensure effective coordination and cooperation between departments.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled difficult and inappropriate customers with compassion and professionalism.
  • Responsible for closing management duties.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

Bartender

La Latina
05.2022 - 07.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Provided bar patrons with optimal customer service.
  • Gained knowledge of extensive cocktail menu while assisting with drink menu offerings.
  • Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections.
  • Kept bar presentable and well-stocked to meet customer needs.

Head Bartender

Buca Osteria & Enoteca
12.2021 - 04.2022
  • Recruited, trained, supported and managed bar employees,
  • Improved the bar's efficiency and profitability.
  • appearance and time management skills.
  • Maintained an up-to-date knowledge of beverage offerings and mixing techniques.
  • Increased the cocktail menu with innovative ideas to improve guest experience/satisfaction.
  • Maintained a clean and kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Bartender

Toronto Beach Club
05.2021 - 12.2021
  • Served high customer volumes during special events, nights, and weekends,
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Created syrups and garnishes
  • Consistently worked professionally under pressure in a fast-paced environment
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Bartender

Queen Street Warehouse
06.2021 - 07.2021
  • Handled consistent high volume of customers while maintaining highest level of customer service.
  • Ensured bar area was consistently neat and organized.
  • Responsible for daily set-up and prep of bar area.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Crafted special drink and cocktail menu items for seasonal offerings.

Bar Manager

Fox and the Fiddle
02.2020 - 03.2021
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Actively hired and trained new employees.
  • Implemented systems for scheduling and inventory management.
  • Reviewed and reconciled any discrepancies in bar sales.
  • Consulted with managers to organize special events and promotions.

Head Bartender

Baro
04.2019 - 02.2020
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Served high customer volumes during special events, nights, and weekends.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Complete knowledge of cocktail menu in all venues
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.

Bartender/Server

District Eatery
04.2018 - 04.2019
  • Daily opening/closing responsibilities
  • Gained knowledge on vegan and vegetarian dishes
  • Assessed customer needs and preferences and made appropriate recommendations

Head Bartender/Server

Bier Markt
04.2018 - 04.2019
  • Consistently met and exceeded daily sales goals
  • Exceptional knowledge on extensive beer menu
  • Trained new employees on specs and operations

Bar Manager

Escrow Resto-Lounge
08.2016 - 04.2018
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Reported directly to general manager.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.

Education

Bartender Certification Course -

Toronto Institute of Bartending

Beer Certification

Prud'Homme Level 1 Beer Certification
Toronto, ON

Skills

  • Ability to work independently or with a team in a fast-paced environment
  • Extensive experience in multiple levels of the hospitality industry including management
  • Comprehensive knowledge of specialized drink mixing and specialized drink creation
  • An excellent drink mix memory
  • Advanced Customer Service Skills
  • Strong multi-task skills (ie Create and serve drinks, take orders, wait tables, deliver orders, perform cash transactions, monitor inventory and restock the bar)

Timeline

Supervisor/Bartender

Jack Astors
07.2022 - 06.2023

Bartender

La Latina
05.2022 - 07.2022

Head Bartender

Buca Osteria & Enoteca
12.2021 - 04.2022

Bartender

Queen Street Warehouse
06.2021 - 07.2021

Bartender

Toronto Beach Club
05.2021 - 12.2021

Bar Manager

Fox and the Fiddle
02.2020 - 03.2021

Head Bartender

Baro
04.2019 - 02.2020

Bartender/Server

District Eatery
04.2018 - 04.2019

Head Bartender/Server

Bier Markt
04.2018 - 04.2019

Bar Manager

Escrow Resto-Lounge
08.2016 - 04.2018

Bartender Certification Course -

Toronto Institute of Bartending

Beer Certification

Prud'Homme Level 1 Beer Certification
Brandon DeBellefeuille