Brandon Campbell
Woodstock,ON
Summary
Dynamic Assistant Manager and Automotive Technician with a proven track record. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional organizational skills and problem-solving abilities. Skilled in team leadership and mechanical diagnostics, significantly improving workplace efficiency and fostering a positive work environment.
Overview
11
11
years of professional experience
Work History
Assistant Manager
The Mufflerman
Kitchener, ON
12.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Automotive Technician
The Mufflerman
Cambridge, ON
06.2014 - 12.2022
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Education
Skilled Trades - Automotive
Conestoga College
Guelph, ON2017
Skills
- Customer service
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Team motivation
- Organizational skills
Languages
English
Elementary
Timeline
Assistant Manager
The Mufflerman
12.2022 - Current
Automotive Technician
The Mufflerman
06.2014 - 12.2022
Skilled Trades - Automotive
Conestoga College