Brandon Aker
San Marcos
Summary
Results-driven professional with a strong work ethic, exceptional communication skills, and a passion for learning and growth. Recognized for adapting quickly to new environments, solving problems under pressure, and building positive relationships with customers, clients, and team members. Experienced in managing multiple priorities, staying organized, and delivering high-quality results in fast-paced settings. Seeking a long-term career where I can contribute, continue developing my skills, and grow into leadership opportunities.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Treatment Coordinator
Leucadia detox
Encinitas
01.2026 - Current
- Coordinated patient intake and scheduling for treatment services.
- Assisted in managing patient records and documentation procedures.
- Communicated treatment options effectively to patients and families.
- Maintained accurate data entry for patient information in electronic systems.
- Facilitated communication between patients and healthcare professionals effectively.
- Provided education and resources to help patients understand their treatment options.
- Communicated effectively with physicians, nurses, social workers, case managers, and other healthcare professionals.
Alter behavioral health
Alter behavioral health
Irvine
04.2024 - 01.2026
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Business Development Intern
Inspire Health Services
Irvine
01.2023 - 12.2025
- Conducted market research to identify potential business opportunities for healthcare services.
- Assisted in developing marketing materials to promote Inspire Health Services' offerings.
- Collaborated with team members on strategic initiatives to enhance client engagement.
- Supported project management tasks by tracking deadlines and deliverables for key projects.
- Organized events and workshops to showcase Inspire Health Services' solutions to potential clients.
- Developed and implemented marketing plans to increase sales.
- Met with local business and community organizations to develop leads and generate business.
- Assisted in the preparation of proposals, contracts, and reports.
- Helped marketing team develop new content for website, collateral materials and corporate blog.
- Maintained client relationships with existing customers through regular contact and follow-up activities.
Grocery Supervisor
Ralphs Grocery Store
San Clemente
08.2019 - 03.2023
- Supervised daily operations of grocery department staff and workflows.
- Managed inventory levels, ensuring product availability and freshness.
- Trained new employees on store policies and customer service standards.
- Implemented safety protocols to maintain a secure shopping environment.
- Assisted customers with inquiries, providing prompt and friendly service.
- Conducted regular staff meetings to communicate updates and encourage teamwork.
- Resolved conflicts between staff members in a professional manner.
- Reviewed invoices for accuracy prior to submitting them for payment processing.
- Developed strategies to reduce shrinkage due to theft or damage from mishandling of products.
- Enforced safety protocols among staff members while adhering to health codes.
- Organized promotional displays around the store to attract more customers.
- Conducted regular audits of perishables to ensure quality standards were met at all times.
- Provided exceptional customer service by responding to inquiries and resolving complaints in a timely manner.
Education
Business Administration And Management
Palomar College
San Marcos, CA 04.2026 - 07.2026
University High School
Spokane, WASkills
- Project management
- Market research
- Customer service
- Data entry
- Effective communication
- Time management
- Patient care coordination
- Office administration
- Appointment scheduling
- Treatment Planning
- Filing and recordkeeping
- Patient documentation
- Organizational skills
- Critical thinking skills
- New hire training
- Healthcare documentation
Certification
- Rad-t
- Forklift certification
- CPR +AED
- Conflict resolution cert
Timeline
Business Administration And Management
Palomar College
04.2026 - 07.2026
Treatment Coordinator
Leucadia detox
01.2026 - Current
Alter behavioral health
Alter behavioral health
04.2024 - 01.2026
Business Development Intern
Inspire Health Services
01.2023 - 12.2025
Grocery Supervisor
Ralphs Grocery Store
08.2019 - 03.2023
University High School