Summary
Overview
Work History
Education
Skills
Languages
Awards
Timeline
Generic

Branden Hetlinger

Your City,ST

Summary

Dedicated and results-driven team leader with a proven track record of fostering a positive work environment and driving continuous improvement. Skilled in training employees in time management and job-specific duties to enhance productivity and efficiency. Demonstrates a strong commitment to quality by monitoring team performance and addressing concerns promptly.

An effective communicator with experience collaborating with upper management, team members, and peers to ensure alignment and maintain transparency. Adept at sharing best practices with colleagues to promote consistent performance improvements across teams. Proficient in instructing safe work practices, reducing risks, and cultivating a culture of safety. Known for promoting collaboration and open communication to establish an engaging and supportive workplace.

Overview

8
8
years of professional experience

Work History

Crew Lead

College Pro Window Cleaning Service
05.2021 - 10.2024
  • Seasonal
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Collaborated with other Crew Leads to share best practices, driving continuous improvement across teams.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Established a positive work environment by promoting team collaboration and open communication.

Meat/Seafood Department Service Clerk

Sobeys
02.2017 - 06.2023
  • Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
  • Consistently upheld company values through excellent work ethic and dedication to delivering outstanding service.
  • Greeted incoming customers and answered questions about available services.
  • Collaborated with team members to achieve consistent, high-quality customer experiences.

Education

Bachelor of Arts - English

Concordia University of Edmonton
Edmonton, AB
12.2023

Skills

  • Customer Communication
  • Team Collaboration
  • Task delegation
  • Crew management
  • New hire training
  • Verbal and written communication
  • Jobsite safety
  • Issue troubleshooting
  • Crew coordination
  • Teamwork and collaboration

Languages

English
Native or Bilingual

Awards

Entrepreneurs Award, College Pro, 2023

Timeline

Crew Lead

College Pro Window Cleaning Service
05.2021 - 10.2024

Meat/Seafood Department Service Clerk

Sobeys
02.2017 - 06.2023

Bachelor of Arts - English

Concordia University of Edmonton
Branden Hetlinger