Brady Munroe
Baltimore,ON
Summary
Highly motivated and customer-focused individual with extensive experience in customer service, stocking shelves, shipping/receiving, custodial duties and security. Bilingual (English and French), with a strong commitment to providing exceptional service. Seeking a challenging position to utilize my skills and contribute to the success of an organization.
Overview
4
4
years of professional experience
Work History
Security Personnel/Delivery Manager/Custodian
Port Hope Drive-In
08.2021 - 09.2023
- Maintained a safe and secure environment by monitoring premises and promptly responding to any security concerns
- Managed the delivery of supplies, ensuring timely and accurate distribution to the establishment
- Conducted regular patrols to enforce security policies and procedures, deterring potential incidents and addressing any breaches
- Collaborated with management to develop and implement security protocols, ensuring compliance with industry regulations
- Maintained high level cleaning standards
Customer Service Representative
Canadian Tire
09.2019 - 06.2022
- Delivered outstanding customer service by promptly addressing inquiries, resolving complaints, and ensuring customer satisfaction
- Stocked shelves, organized bin caps and displays to optimize product visibility and maintain a clean and organized sales floor
- Assisted in inventory management, including regular stock checks and restocking of merchandise
- Collaborated with team members to achieve sales targets and provide support during busy periods.
Education
Bachelor of Science - Architectural And Building Technology
Durham College
Oshawa, ON04.2026
High School Diploma -
Cobourg Collegiate Institute
Cobourg, Ontario01.2021
Skills
- Excellent customer service skills, with the ability to handle diverse customer needs and resolve issues effectively
- Strong organizational and time management abilities, ensuring efficient stocking and inventory management
- Bilingual fluency in English and French, enabling effective communication with a diverse range of customers
- Attention to detail, with the ability to maintain a clean and organized sales floor
- Strong problem-solving skills, with the ability to think quickly and make sound decisions in challenging situations
References
Available upon request
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Security Personnel/Delivery Manager/Custodian
Port Hope Drive-In
08.2021 - 09.2023
Customer Service Representative
Canadian Tire
09.2019 - 06.2022
Bachelor of Science - Architectural And Building Technology
Durham College
High School Diploma -
Cobourg Collegiate Institute
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