Boram Park
Los Angeles
Summary
Dedicated professional with expertise in customer service and multitasking. Proven experience in managing appointments and creating welcoming environments. Strong leadership skills complemented by effective communication abilities. Committed to enhancing client experiences and improving operational efficiency.
Overview
4
4
years of professional experience
Work History
Receptionist
Crystal Spa
Los Angeles
03.2025 - Current
- Cultivated a welcoming atmosphere by warmly greeting clients at the spa.
- Managed incoming calls and addressed client inquiries promptly.
- Coordinated scheduling and confirmation of appointments to enhance client flow.
- Provided detailed information regarding services, treatments, and promotions.
- Processed payments and managed financial transactions with accuracy.
Personal Babysitter
Family Members
Los Angeles
12.2025 - 05.2026
- Monitored children's safety and well-being, proactively preventing accidents and injuries.
- Supervised children during activities and playtime, fostering engagement and ensuring safety.
- Maintained a safe, clean environment to promote healthy child development.
- Aided with bathing, dressing, teeth brushing, and diapering to encourage hygiene practices.
- Prepared meals and snacks in accordance with dietary requirements to maintain nutritional balance.
- Communicated with parents regarding children's needs and daily routines.
- Cleaned up after meal times to maintain cleanliness and health standards.
Assistant Manager/Barista
3THYME Coffee
Los Angeles
02.2024 - 12.2025
- Supervised daily operations, including scheduling shifts and assigning duties.
- Trained new employees on customer service and coffee preparation techniques to enhance team performance.
- Handled customer inquiries and resolved issues to enhance satisfaction levels.
- Monitored compliance with health and safety regulations in food service.
- Maintained the cleanliness and organization of the coffee shop environment.
- Assisted in inventory management and ordering supplies for the café.
- Operated espresso machines safely while preparing high-quality beverages.
- Managed cash transactions accurately and oversaw register operations.
Shift Leader/Barista
MEMORYLOOK
Los Angeles
06.2022 - 06.2024
- Supervised daily operations, ensuring smooth workflow and enhancing team efficiency.
- Coordinated shift schedules to maximize team coverage and support overall performance.
- Trained new staff on company policies and operational procedures.
- Assisted in training new employees on shift operations.
- Assessed employee performance, delivering constructive feedback to promote development.
- Enforced safety standards to promote a secure working environment for all employees.
Restaurant Hostess/Cashier
Quarters KBBQ
Los Angeles
01.2022 - 06.2022
- Greeted guests warmly and guided them to tables, enhancing their dining experience.
- Assisted servers by promptly communicating guest requests, ensuring timely service.
- Resolved customer complaints professionally, maintaining positive guest relationships.
- Processed customer transactions accurately and efficiently at a busy retail location.
- Assisted customers with product inquiries and provided exceptional service.
Education
Associate of Applied Business - Business Management
California State University, Los Angeles
Los Angeles, CA05-2027
Skills
- Appointment scheduling
- Customer service
- Financial transactions
- Time management
- Multitasking
- Effective communication
- Team leadership
Languages
English
Native/ Bilingual
Korean
Native/ Bilingual
Timeline
Personal Babysitter
Family Members
12.2025 - 05.2026
Receptionist
Crystal Spa
03.2025 - Current
Assistant Manager/Barista
3THYME Coffee
02.2024 - 12.2025
Shift Leader/Barista
MEMORYLOOK
06.2022 - 06.2024
Restaurant Hostess/Cashier
Quarters KBBQ
01.2022 - 06.2022
Associate of Applied Business - Business Management
California State University, Los Angeles