Bonnie Lou Dobbie
Dartmouth,Nova Scotia
Summary
Experienced Document Management Specialist with comprehensive administrative support and a range of additional duties. Over 10 years in records management, well-versed in electronic filing systems, various document management technologies, and scanning processes. Knowledgeable in filing systems and standards, coupled with proficiency in Document Management Systems, enabling efficient handling of multiple tasks and adaptation to shifting priorities. Recognized for exceptional organizational and analytical skills, consistently paying close attention to detail in all aspects of work.
Overview
25
25
years of professional experience
Work History
Document Clerk/Receptionist/Mail Clerk
Cox & Palmer
03.2022 - 11.2023
- Assembling print jobs, copying, scanning, binding and manipulating PDF documents
- Aid with coordinating receiving and shipping of documents and packages along with internal distribution of mail
- Provide reception coverage support by professionally receiving visitors and clients, transferring calls, taking payments, through POS and phone and, and directing traffic throughout the day.
Job Coach/Employment Assistant
Career Evolution West – Alberta Government - Nonprofit
01.2018 - 01.2019
- Led workshops for job seekers to provide information on job searching application completion and resume building
- Counseled clients one-on-one regarding their current situation, desires, aptitudes, education and employment history
- Attended job fairs to provide information to prospective job seekers
- Kept detailed records of individual histories, and documents
- Promoted development of interviewing, resume writing and etiquette skills
- Maintained organization’s social media accounts and websites
- Maintained equipment and inventory records
- Assessed clients' work readiness, made referrals and coached clients on job searches
- Represented Hinton at community and professional organizational meetings.
Administrative Course Assistant – Faculty Humanities and Social Sciences
Athabasca University
01.2014 - 01.2017
- Highly observant, detailed in maintaining student and Academic Calendar organization, by, monitoring student contact end dates
- Monitoring Academic Chair and Tutor Leaves and following up with Learning Services Tutorial, if discrepancy
- Effective multi-tasker, able to log information for internal tracking system as required, such as incomplete assignments, exam return dates and student enquiries using Banner, Newton and Muchlearning Systems and be flexible to increased workload, especially during Convocation
- Prepared final grade reports for Academic Records
- Prepared Exams for Review or Remark to Tutors or Chairs, cognizant of FOIP and Policy Standards
- Answered calls related to student enquiries and re-directed and navigated calls throughout Athabasca University
- Sorted and delivered Faculty mail, photocopies and faxes.
Detachment Clerk
Saskatoon RCMP
01.1999 - 01.2005
- Experience in MS Office including RCMP programs and systems, such as CPIC
- Able to prioritize and multitask in high stress/high demanding environment using 9-1-1 call coverage
- Experience with rotational duties each 6 months from court desk, front desk receptionist, and typing desk
- Professional, and courteous, maintaining calm with clients in crisis on the telephone and in person
- Professional and knowledgeable of handling confidential materials such as Criminal Record Checks, warrant confirmations and preparation of court packages, prepared on behalf of RCMP Members.
Education
Office Administration - Medical - General Office Services
Assiniboine Community College
Brandon, MB06.2002
Skills
- Problem solver and critical thinker, able to multi-task in an ever-changing work environment Experience working in both virtual and physical environments
- Excellent communication skills both written and verbal
- Transcription – Medical and Legal
- Document Formatting
- Workload Management
- Proofreading
- Time management abilities
- Problem-solving aptitude
- Active Listening
- Interpersonal Skills
- Customer Service
Training
- Mental Health First Aid Training – November 2019
- How to Design and Deliver Training Programs – LinkedIn – July 2019
- Basic French – Certificate – March – April 2019
- Diversity and Inclusion Certificate – 2018
- FOIP (Freedom of Information and Privacy Act) – 2018
- Creating Change for Healthy Relationships – 2016
- Workplace Respect - 2013
References
available upon request
Languages
English
Full Professional
Timeline
Document Clerk/Receptionist/Mail Clerk
Cox & Palmer
03.2022 - 11.2023
Job Coach/Employment Assistant
Career Evolution West – Alberta Government - Nonprofit
01.2018 - 01.2019
Administrative Course Assistant – Faculty Humanities and Social Sciences
Athabasca University
01.2014 - 01.2017
Detachment Clerk
Saskatoon RCMP
01.1999 - 01.2005
Office Administration - Medical - General Office Services
Assiniboine Community College
Similar Profiles
Ashley CowieAshley Cowie
Assistant at Stephanie Palmer And Cat CoxAssistant at Stephanie Palmer And Cat Cox
SENITEE BRIJMOHANSENITEE BRIJMOHAN
LEGAL ASSISTANT/SECRETARY at PALMER, PALMER & MANGIEROLEGAL ASSISTANT/SECRETARY at PALMER, PALMER & MANGIERO
Molly HudlowMolly Hudlow
Senior Product Manager at Cox Communications, Cox MediaSenior Product Manager at Cox Communications, Cox Media