Bonnie Schadeck
Camrose,AB
Summary
Proactive Small Business Owner and Medical Office Assistant with extensive experience in staff supervision, patient coordination, and business promotion. Skilled in managing daily operations, enhancing customer satisfaction, and leveraging social media for growth. Bringing strong organizational and clerical capabilities to drive efficient processes and exceed client expectations.
Overview
5
5
years of professional experience
Work History
Small Business Owner
The Bone and Biscuit Company
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
Medical Office Assistant
Several Cliniics
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
Small Business Owner
Sassy Shoes
02.2019 - 10.2023
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Assisted in recruiting, hiring and training of team members.
Education
High School Diploma -
Daysland School
Daysland, ABSkills
- I am proficient at meeting people and accessing their needs
- I can listen to their concerns and find a solution
- I am effective at organizing and doing clerical work
Timeline
Small Business Owner
Sassy Shoes
02.2019 - 10.2023
Small Business Owner
The Bone and Biscuit Company
Medical Office Assistant
Several Cliniics
High School Diploma -
Daysland School
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