Bonnie MacGregor
Chatham
Summary
Dynamic and compassionate professional with a proven track record at The Village on the Ridge, excelling in patient care and emotional support. Skilled in meal preparation and hair styling techniques, I significantly enhanced client satisfaction and safety. Known for exceptional organizational skills and effective communication, I thrive in fast-paced environments, ensuring high-quality service and care.
Developed essential caregiving skills in healthcare environment, focusing on patient care and support. Demonstrates strong communication and problem-solving abilities, adaptable to new challenges and environments. Looking to leverage these transferrable skills to transition into new field.
Overview
42
42
years of professional experience
Work History
PSW
The Village on the Ridge
01.1994 - Current
- Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
- Documented patient progress accurately and thoroughly in accordance with regulatory requirements, ensuring continuity of care between shifts or when transitioning between providers.
- Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Hairstylist/ Barber
Shampoo Hairstyles
01.1983 - 01.1994
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Education
No Degree - Hairstyling
Brunos School of Hairstyling
High School Diploma -
CKSS
Chatham, ON06-1979
Skills
- Meal preparation
- Quick learner
- Customer safety
- Emotional support
- Compassionate care
- Hair styling techniques
- Cleaning and sanitation
- Dementia care
- Customer consultation
- Beard trimming
- Palliative care
- Highly motivated self-starter
- Strong ethics
- Respectful and compassionate
- Verbal and written communication skills
- Product knowledge
- COVID-19 safety policies
- Sales expertise
- Dependable and responsible
- Multitasking and organization
- Customer service
- Teamwork
- Heavy lifting
- Safety compliance
- Reliability
- Organizational skills
- Effective communication
Languages
English
Timeline
PSW
The Village on the Ridge
01.1994 - Current
Hairstylist/ Barber
Shampoo Hairstyles
01.1983 - 01.1994
No Degree - Hairstyling
Brunos School of Hairstyling
High School Diploma -
CKSS
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