Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bonnie Cheng

Vancouver,BC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

23
23
years of professional experience

Work History

Cash Lead

Sportchek
08.2004 - Current
  • Mentored new cashiers, providing thorough training on company policies and procedures.
  • Provided exceptional leadership in guiding team members toward achieving individual performance goals while maintaining a cohesive team dynamic.
  • Maintained a clean, organized work environment to promote efficient operations and improve overall customer experience.
  • Assisted in reducing wait times by streamlining the cash handling process and improving cashier performance.

Box Office

Cinemark Tinseltown
04.2001 - 06.2004
  • Enhanced customer satisfaction by efficiently processing ticket transactions and promptly addressing inquiries.
  • Adhered to company policies regarding refunds and exchanges, ensuring consistent application across all transactions.
  • Balanced cash owed against number of tickets bought and took payment in exchange for ticket sales.

Education

General Studies

Langara College
Vancouver, BC

Business Administration

Kwantlen Polytechnic University
Richmond, BC

Skills

  • Cash Register Operation

Languages

Chinese (Cantonese)
Limited Working

Timeline

Cash Lead

Sportchek
08.2004 - Current

Box Office

Cinemark Tinseltown
04.2001 - 06.2004

General Studies

Langara College

Business Administration

Kwantlen Polytechnic University

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Bonnie Cheng