BOLANLE AKINSOLA
NORTH BAY,Canada
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Distribution Officer
Obiwezy Enterprises
09.2022 - 12.2024
- Oversaw team scheduling and individual assignments to meet coverage demands
- Analyzed invoices, work orders, consumption reports and demand forecasts to estimate peak delivery periods and issue work assignments
- Planned and prioritized distribution operations by leading daily activities such as warehousing, transportation and receiving
- Performed regular cycle counts and physical inventory audits as required
- Supervised activities of workers engaged in receiving, storing, testing, and shipping products to maintain operational efficiency and achieved 80% of accurate inventory by ensuring compliance with the accurate use of inventory software (Odoo and NetSuite)
Loan Collector
Opay
11.2021 - 08.2022
- Performed administrative functions for assigned accounts, recorded address changes and purged records
- Conducted phone calls to delinquent borrowers to collect overdue payments
- Negotiated settlements with debtors who were unable to pay full amounts due
- Monitored overdue accounts using automated information systems
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
- Managed high-volume call lists to contact debtors and secure payments
Inventory Control Team Lead
The Place Restaurant
03.2018 - 10.2021
- Coordinated inventory, stocking and ordering
- Led physical counts and reconciled discrepancies to maintain accurate inventory records
- Coordinated with suppliers to reorder supplies and manage inventory replenishment
- Coordinated receipt of incoming materials and verified accuracy of items received
- Analyzed daily, weekly, and monthly inventory reports to identify discrepancies in records
- Implemented appropriate corrective actions when errors were detected in stock records or transactions
- Performed inventory cycle counting and identified discrepancies
- Oversaw the receiving, storing, and issuing of stock to ensure efficiency
- Identified and resolved inventory problems, including damaged or lost items and achieved 90% of the inventory accuracy with the use of Microsoft Navision 2018 inventory software package
Call Center Representative
Outcess
02.2017 - 02.2018
- Improved product knowledge on a continuous basis to provide optimal service and achieve sales quotas
- Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships
- Prepared and evaluated CRM reports to identify problems and areas for improvement
- Mentored junior team members and managed employee relationships
- Identified opportunities to upsell additional products or services when appropriate
Administrative Officer
Ayodeji medical center
02.2015 - 01.2017
- Maintained inventory of office supplies ensuring stock levels are sufficient for daily operations
- Received and distributed mail, letters and packages
- Maintained front desk to provide positive first impression
- Broke down boxes for garbage and recycling
- Directed and oversaw office personnel activities
- Reserved and managed meeting room availability
- Maintained positive working relationship with fellow staff and management
Education
Graduate Certificate - Logistics and Supply Chain Management
Canadore College of Applied Arts and Technology
North Bay, ON03.2025
Bachelor of Arts - International Business
Coventry University
Coventry, West Midland UK11.2013
Higher National Diploma - Statistics
Federal Polytechnic Ede
Ede, Osun State, Nigeria10.2010
Ordinary National Diploma - Statistics
Federal Polytechnic Ede
Ede, Osun State, Nigeria02.2008
Skills
- Inventory management
- Performance evaluation
- Distribution strategy
- Warehouse management
- Warehousing operations
- Logistics planning
- Stock replenishment
- Resource allocation
- Operational excellence
- Supply chain management
- Supply chain distribution
- Logistics coordination
- Teamwork
- Customer service
- Time management
- Attention to detail
- Excellent communication
- Organizational skills
Accomplishments
- Supervised team of 10 staff members.
- Achieved 95% inventory by completing daily and monthly stock take with accuracy and efficiency.
- Telephone Service - Professionally processed 100+ calls per day, providing information and service to ensure customer satisfaction.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Monetary Transactions - Credit and automatic debit card transactions with 100% accuracy.
Certification
Customer service training
Languages
English
Full Professional
Interests
- Team Sports
- Committed to improving personal fitness through regular participation in Soccer
- Dance
- Outdoor Recreation
- Volunteer Work
Timeline
Distribution Officer
Obiwezy Enterprises
09.2022 - 12.2024
Loan Collector
Opay
11.2021 - 08.2022
Inventory Control Team Lead
The Place Restaurant
03.2018 - 10.2021
Call Center Representative
Outcess
02.2017 - 02.2018
Administrative Officer
Ayodeji medical center
02.2015 - 01.2017
Graduate Certificate - Logistics and Supply Chain Management
Canadore College of Applied Arts and Technology
Bachelor of Arts - International Business
Coventry University
Higher National Diploma - Statistics
Federal Polytechnic Ede
Ordinary National Diploma - Statistics
Federal Polytechnic Ede
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