Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Distribution Officer
Obiwezy Enterprises
Lagos, Nígería
09.2022 - 12.2024
Oversaw team scheduling and individual assignments to meet coverage demands.
Analyzed invoices, work orders, consumption reports and demand forecasts to estimate peak delivery periods and issue work assignments.
Oversaw inventory control.
Planned and prioritized distribution operations by leading daily activities such as warehousing, transportation and receiving.
Performed regular cycle counts and physical inventory audits as required.
Supervised activities of workers engaged in receiving, storing, testing, and shipping products to maintain operational efficiency.
Loan Collector
Opay
Lagos, Nígería
11.2021 - 08.2022
Performed administrative functions for assigned accounts, recorded address changes and purged records.
Conducted phone calls to delinquent borrowers in order to collect overdue payments.
Negotiated settlements with debtors who were unable to pay full amounts due.
Communicated with clients to provide updates on account recovery status.
Monitored overdue accounts using automated information systems.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Managed high-volume call lists to contact debtors and secure payments.
Inventory Control Team Lead
The Place Restaurant
Lagos, Nígería
03.2018 - 10.2021
Coordinated inventory, stocking and ordering.
Led physical counts and reconciled discrepancies to maintain accurate inventory records.
Coordinated with suppliers to reorder supplies and manage inventory replenishment.
Managed inventory levels to ensure optimal stock at all times.
Facilitated cycle counts to confirm accuracy of data stored in system databases.
Coordinated receipt of incoming materials and verified accuracy of items received.
Analyzed daily, weekly, and monthly inventory reports to identify discrepancies in records.
Implemented appropriate corrective actions when errors were detected in stock records or transactions.
Performed inventory cycle counting and identified discrepancies.
Oversaw the receiving, storing, and issuing of stock to ensure efficiency.
Identified and resolved inventory problems, including damaged or lost items.
Call Center Representative
Outcess
Lagos, Nígería
02.2017 - 02.2018
Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
Prepared and evaluated CRM reports to identify problems and areas for improvement.
Mentored junior team members and managed employee relationships.
Identified opportunities to upsell additional products or services when appropriate.
Analyzed data collected during each call in order to identify trends in customer feedback.
Administrative Officer
Ayodeji medical center
Lagos, Nígería
02.2015 - 01.2017
Maintained inventory of office supplies ensuring stock levels are sufficient for daily operations.
Received and distributed mail, letters and packages.
Maintained front desk to provide positive first impression.
Broke down boxes for garbage and recycling.
Directed and oversaw office personnel activities.
Reserved and managed meeting room availability.
Maintained positive working relationship with fellow staff and management.
Education
Master of Science - International Business
Coventry University
Coventry, UK
11-2014
Bachelor of Arts - International Business
Coventry University
Coventry, UK
11-2013
Higher National Diploma - Statistics
Federal Polytechnic Ede
Osun State, Nigeria
10-2010
Ordinary National Diploma - Statistics
Federal Polytechnic Ede
Osun State, Nigeria
02-2008
Graduate Certificate - Logistics And Supply Chain Management
Canadore College of Applied Arts And Technology
North Bay, ON
Skills
Inventory management
Performance evaluation
Distribution strategy
Warehouse management
Warehousing operations
Logistics planning
Stock replenishment
Resource allocation
Certification
Customer service training
References
References available upon request.
Timeline
Distribution Officer
Obiwezy Enterprises
09.2022 - 12.2024
Loan Collector
Opay
11.2021 - 08.2022
Inventory Control Team Lead
The Place Restaurant
03.2018 - 10.2021
Call Center Representative
Outcess
02.2017 - 02.2018
Administrative Officer
Ayodeji medical center
02.2015 - 01.2017
Master of Science - International Business
Coventry University
Bachelor of Arts - International Business
Coventry University
Higher National Diploma - Statistics
Federal Polytechnic Ede
Ordinary National Diploma - Statistics
Federal Polytechnic Ede
Graduate Certificate - Logistics And Supply Chain Management
Canadore College of Applied Arts And Technology
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