Bojan Kasic
University Student
Toronto,ON
Summary
Experienced and adaptable server with a background in high-volume restaurants and diverse events. Skilled in menu memorization, upselling, and resolving customer issues quickly to enhance satisfaction. Known for problem-solving on the fly, maintaining clean, efficient dining areas, and creating positive guest experiences that encourage repeat business
Overview
4
4
years of professional experience
2
2
Languages
Work History
Server
Kafanica
11.2022 - 12.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served and bartended several tables while at 100% capacity.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Stellar Culinary Agency
07.2021 - Current
- Worked at various wedding functions, engagement and private events.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Carried out complete opening, closing and shift change duties to keep events working efficiently and teams ready to meet customer needs.
Education
Undergraduate Degree - Psychology
University of Toronto
Toronto 05.2001 -
Skills
- Smart serve certificate
Menu memorization
High-volume dining
Food sales and promotion
Dining area maintenance
Food and beverage pairings
Menu presentation
Timeline
Server
Kafanica
11.2022 - 12.2023
Server
Stellar Culinary Agency
07.2021 - Current
Undergraduate Degree - Psychology
University of Toronto
05.2001 -
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