Experienced with team leadership, driving operational efficiency and project success. Utilizes strategic planning and effective communication to enhance team productivity and safety. Track record of fostering collaborative environment and adapting to dynamic work conditions.
Overview
11
11
years of professional experience
Work History
Lead Hand
Archer Traffic Control
08.2021 - Current
Supervised daily operations of traffic control setups to ensure compliance with safety regulations.
Trained and mentored junior staff on effective traffic management techniques and best practices.
Implemented process improvements that enhanced team productivity and reduced operational delays.
Conducted site assessments to identify potential hazards and develop mitigation strategies.
Ensured a safe work environment by adhering to safety protocols and conducting regular inspections.
Lead Hand
Griffin Landscape Management Solutions
06.2018 - 02.2022
Supervised daily landscaping operations, ensuring adherence to quality standards and safety protocols.
Performed general landscaping duties such as lawn care, snow removal, or leaf raking when necessary.
Supported property management initiatives by working closely with landscaping teams.
Maintained pristine outdoor areas through landscaping tasks like mowing lawns, trimming hedges pruning trees.
Operated snow plow equipment to clear roads and parking lots efficiently.
Customer Care Representative
McDonald's
07.2015 - 06.2018
Resolved customer inquiries and complaints effectively to enhance satisfaction and loyalty.
Streamlined order processing to reduce wait times during peak hours.
Coordinated with kitchen staff to ensure accurate and timely food delivery to customers.
Delivered exceptional customer service in fast-paced environment.
Executive Officer at Air Traffic Control Company M, Marine Air Control Squadron 4Executive Officer at Air Traffic Control Company M, Marine Air Control Squadron 4