Bo Vandewiel
Amherst,NS
Summary
I have a strong track record of improving sales and customer satisfaction. At Mansours Menswear, I enhanced online sales strategies, and at the YMCA, I helped improve customer service and safety protocols. As a Retail Associate, I’m skilled in understanding customer needs and providing product recommendations that exceed expectations. I’m dedicated to delivering great service, driving sales, and ensuring every customer has a positive experience. With experience in multitasking and time management, I consistently meet and exceed employer goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Mansours Menswear
Amherst, Nova Scotia
10.2023 - Current
- Greeted customers to determine wants or needs.
- Answered incoming telephone calls to provide store, products and services information.
- Upsold additional items based on customer interests and needs.
- Processed credit card transactions quickly and securely.
- Handled returns and exchanges according to company policies.
- Placed special orders or called other stores to find desired items.
- Managed daily operations of internet sales department, ensuring effective online sales strategies.
- Performed daily balancing of cash drawers and bank deposits.
Painter
Tall Guy Painting
Amherst, Nova Scotia
06.2021 - 09.2023
- Applied paint with brushes, rollers, spray guns, or other equipment.
- Applied primers and sealers to prepare new surfaces for painting.
- Performed repairs to defects in walls by patching holes and scrapes prior at project start.
- Protected furniture from dust generated during the preparation of walls.
- Established productive working relationships with co-workers through open communication, collaboration and team work.
- Transported furniture, appliances, boxes and other items from one location to another.
Gym Supervisor
YMCA
Amherst, Nova Scotia
06.2021 - 04.2023
- Resolved customer complaints in a timely manner to prevent further issues from arising.
- Conducted tours for new and potential members, discerned fitness needs, explained options for meeting needs, clearly explained membership terms and encouraged guests to join.
- Provided guidance on proper workout techniques to ensure correct form was used when exercising.
- Monitored the use of equipment in the gym, ensuring safety procedures were followed at all times.
- Analyzed customer feedback surveys to identify areas needing improvement within the facility.
Education
High School Diploma -
Amherst Regional Highschool
Amherst, NS06-2023
Skills
- Multitasking Abilities
- First Aid/CPR
- Analytical thinking
- Task prioritization
- Problem resolution
- Calm under pressure
- Excellent communication
- Organizational skills
- Flexible and adaptable
- Computer skills
- Attention to detail
- Call handling
- Communicating with clients
- Product upselling
Affiliations
- Exercising
- Sports
- Reading
Certification
- First Aid
- WHMIS
References
References available upon request.
Timeline
Sales Associate
Mansours Menswear
10.2023 - Current
Painter
Tall Guy Painting
06.2021 - 09.2023
Gym Supervisor
YMCA
06.2021 - 04.2023
High School Diploma -
Amherst Regional Highschool