Manish Rana
Sales Representative
Surrey,BC
Summary
Goal-oriented individual versed in greeting high-volume customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated, honest Sales Associate with extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognised for sales performance and excellence in customer service.
Overview
3
3
years of professional experience
7
7
Certifications
Work History
Sales Associate
DECO Windshield Repair
05.2024 - Current
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high product knowledge.
- Assessed customer needs and utilised suggestive selling techniques to drive sales.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction through exceptional service, promptly addressing concerns, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales revenue by building a solid rapport with customers and recommending appropriate products based on their needs.
Sales Associate
Alarmguard Security Systems
01.2024 - 04.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Analyzed market trends to identify new growth opportunities, driving the expansion into untapped markets.
- Planned and executed marketing campaigns to target groups, areas and the wider community.
- Communicated marketing strategy and campaign performance to verify alignment with corporate sales objectives.
- Collaborated with developers, advertisers and production managers to market products and services.
- Onboarded new customers efficiently by developing database listings, uploading information, and defining related lists.
- Increased brand awareness by developing and implementing innovative marketing campaigns.
Sales Associate
Old Navy
10.2023 - 12.2023
- Generated new sales leads to achieve and exceed monthly sales goals.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high product knowledge.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Prioritized helping customers over completing other routine tasks in-store.
- Opened, shelved and merchandised new products in visually appealing and organised displays for optimal sales promotions.
- Created an inviting environment for customers by maintaining store organisation and cleanliness.
- Recommended complementary purchases to customers, increasing revenue.
- Stocked merchandise, clearly labelled items, and arranged according to size or colour.
- Used an in-store system to locate inventory and place special orders for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Assistant Operations Manager
Goverdhan Transport Private Limited Company
03.2021 - 03.2023
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within the team through regular meetings, updates, and open communication channels.
- Supervised operations team to support operational excellence and excellent customer service.
- Collaborated with cross-functional teams to identify areas of improvement and implement solutions for optimal performance.
- Coordinated with the General Manager on different operational issues and promotional activities.
Education
MBA - Business Analysis And E-commerce With AI
University Canada West
Vancouver, BC 05.2001 -
Autmotive Design Engineering - Mechanical Engineering
University of Petroleum And Energy Studies
Dehradun 05.2001 -
Skills
Expert in E-commerce and artificial Intelligence Product Sales
Customer Service
Sales Development
Customer Needs Assessment
Teamwork and Collaboration
Inventory Control
Upselling
Payment Processing
Multi-tasking strength
Business Development
Creative Thinking
Computer Proficiency and Microsoft Office
Team Cooperation
Team Leadership
Attention to Detail
Flexible Hours
Self Motivation
Team Collaboration
Adaptability
Time management abilities
Adaptable and Flexible
Excellent Communication
Excellent Written and Verbal Communication
Organisational Skills
Sales and Promotions
Problem-solving aptitude
Problem-solving abilities
Adaptability and Flexibility
Multitasking
Honest and Dependable
Effective Communication
Reliable and Responsible
Multitasking Abilities
Active Listening
Friendly and Helpful
Dining area maintenance
Strong Communication and Interpersonal Skills
Dispute Mediation
CRM software proficiency
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Software
Solid Works
Certification
Solid Works
Timeline
Sales Associate
DECO Windshield Repair
05.2024 - Current
Sales Associate
Alarmguard Security Systems
01.2024 - 04.2024
Sales Associate
Old Navy
10.2023 - 12.2023
Tableau
01-2023
Assistant Operations Manager
Goverdhan Transport Private Limited Company
03.2021 - 03.2023
Microsoft Power BI
03-2020
MS office
03-2020
MatLab
02-2019
Catia
07-2018
Auto CAD
03-2018
Solid Works
02-2017
MBA - Business Analysis And E-commerce With AI
University Canada West
05.2001 -
Autmotive Design Engineering - Mechanical Engineering
University of Petroleum And Energy Studies
05.2001 -