Blossom Mae Mendoza

Pasig City,Metro Manila

Summary

Dynamic Operations Team Manager at TELUS Digital Philippines, adept at enhancing operational efficiency through strategic planning and process improvement. Proven leader skilled in data analysis and effective communication, fostering team collaboration and driving performance evaluations to achieve organizational goals. Committed to mentoring and resolving conflicts to optimize team dynamics.

Overview

years of professional experience

Certification

Work History

Operations Team Manager

TELUS Digital Philippines

Araneta City, Quezon City

05.2005 - Current

Conducted regular staff meetings to discuss progress and challenges faced by the team.
Developed and implemented processes to improve operational efficiency.
Evaluated existing systems and processes for potential enhancements.

Kindergarten Teacher's Assistant

Bayanihan Institute

Tarlac City, Tarlac

06.2002 - 05.2003

Helped maintain a safe and secure environment in the classroom by monitoring student behavior.
Helped prepare snacks for the class during snack time and assisted with mealtime routines.
Assisted lead teacher in preparing lesson plans and materials for the classroom.
Assisted in managing transitions between different activities throughout the day.

Education

Bachelor of Science - Tourism

Centro Escolar University

Mendiola, Manila

04-2002

Skills

Process improvement
Data analysis
Team leadership
Effective communication
Performance evaluation
Strategic planning
Operational strategy

Training and mentoring
Conflict mediation
Interpersonal communication
Conflict resolution
Complex problems analysis
Schedule management
Process improvement strategies

Certification

Six Sigma White Belt Certified

Languages

English

Full Professional

Filipino

Native/ Bilingual

References

References available upon request.

Timeline